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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Great place to shop for books and music. Always can find what I want.
I was happy to find the book I purchased to send to good friends
I did not mind the products coming a bit late due to Thanksgiving but the box was way too big for
1: number of products
2: total lack of paper or plastic filler
No one likes damaged covers on a new book.
Very satisfied with my shopping experience today. Found what I was looking for in a used book in excellent condition, easy ordering experience as usual, and worry free transaction.
I'm glad you use Paypal...that helps me buy from you. I can't think of anything else to write. I have recommended Alibris to others, too.
I use Alibris often and have found the site extremely helpful.
The experience was confusing and was not sure what button to push. Had to start over. It was as if the system wanted me to make a mistake and buy more items.
It's been easy to find what I'm looking for, and placing orders is a breeze.
A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Everything was awesome thank you! Because Canada post was on strike it took awhile for me to receive my book but that is no one's fault but Canada posts. All in all amazing customer service. Thank you for keeping in touch while my order was being processed and delivered.
Book searched. Book found. Book put in cart. Book bought. :)
Finding the book was quick and easy via the search and the information provided on the vendor inspired confidence that the information provided BY the vendor would be useful. Made the decision to buy the book very easy.
Easy to find the book I wanted. Loved that it showed the different editions!
Everything I order always gets here and and it's more than I expected
Always can find what I am looking for.
Received and like product that was ordered was ex library book but was not told it was but was in better condition than most library books
Quick and easy shopping but hate the continual pop ups from capital one and others
Ordered books for a Christmas Stocking stuffer. They arrived timely and are ready for Christmas morn.
I can always find that obscure title that I am looking for when I shop on Alibris!
Thank you.
Love the cost-saving algorithm for shipping and the availability of hard-to-find books
I can always find what I'm looking for at Alibris. Good quality and a great selection.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

