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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,017
value
12,442
shipping
12,432
quality
12,426
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great place to shop for books and music. Always can find what I want.

Date of experience: December 24, 2024
New York
1 review
0 helpful votes
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Hard to find book
January 4, 2025

I was happy to find the book I purchased to send to good friends

Date of experience: December 24, 2024
Missouri
1 review
0 helpful votes
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Lack of packing bubble wrap.
January 4, 2025

I did not mind the products coming a bit late due to Thanksgiving but the box was way too big for
1: number of products
2: total lack of paper or plastic filler

No one likes damaged covers on a new book.

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Very satisfied with my shopping experience today. Found what I was looking for in a used book in excellent condition, easy ordering experience as usual, and worry free transaction.

Date of experience: December 24, 2024
Tennessee
4 reviews
0 helpful votes
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I'm glad you use Paypal...
January 4, 2025
Updated review

I'm glad you use Paypal...that helps me buy from you. I can't think of anything else to write. I have recommended Alibris to others, too.

Date of experience: December 24, 2024

I use Alibris often and have found the site extremely...
December 7, 2024
Previous review

I use Alibris often and have found the site extremely helpful.

Date of experience: November 26, 2024
Alaska
1 review
0 helpful votes
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Received my book in a timely fashion and it was packaged well.

Date of experience: December 24, 2024
Colorado
1 review
0 helpful votes
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The experience was confusing and was not sure what button to push. Had to start over. It was as if the system wanted me to make a mistake and buy more items.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Maryland
1 review
0 helpful votes
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It's been easy to find what I'm looking for, and placing orders is a breeze.

Date of experience: December 24, 2024
Massachusetts
1 review
0 helpful votes
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Great shopping experience
January 4, 2025

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Date of experience: December 24, 2024
Canada
1 review
0 helpful votes
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Great
January 3, 2025

Everything was awesome thank you! Because Canada post was on strike it took awhile for me to receive my book but that is no one's fault but Canada posts. All in all amazing customer service. Thank you for keeping in touch while my order was being processed and delivered.

Date of experience: December 24, 2024
Oregon
1 review
0 helpful votes
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Book searched
January 3, 2025
Updated review

Book searched. Book found. Book put in cart. Book bought. :)

Date of experience: December 24, 2024

Finding the book was quick and easy via the search...
November 29, 2024
Previous review

Finding the book was quick and easy via the search and the information provided on the vendor inspired confidence that the information provided BY the vendor would be useful. Made the decision to buy the book very easy.

Date of experience: November 19, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to find the book I wanted
January 3, 2025

Easy to find the book I wanted. Loved that it showed the different editions!

Date of experience: December 24, 2024
Missouri
2 reviews
0 helpful votes
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Great
January 3, 2025
Updated review

Everything I order always gets here and and it's more than I expected

Date of experience: December 24, 2024

Always can find what I am looking for
October 24, 2021
Previous review

Always can find what I am looking for.

Date of experience: October 24, 2021
Missouri
1 review
0 helpful votes
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Book purchase
January 3, 2025

Great experience! Great delivery time and books in very good condition.

Date of experience: December 24, 2024
Brazil
1 review
0 helpful votes
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Normal...
January 3, 2025

Normal...so far I have been completely satisfied...nothing to complain about...

Date of experience: December 24, 2024
Maine
1 review
0 helpful votes
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Book
January 3, 2025
Updated review

Received and like product that was ordered was ex library book but was not told it was but was in better condition than most library books

Date of experience: December 24, 2024

Quick and easy shopping but hate the continual pop...
July 4, 2024
Previous review

Quick and easy shopping but hate the continual pop ups from capital one and others

Date of experience: June 24, 2024
Nebraska
1 review
0 helpful votes
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Good Stocking Stuffers
January 3, 2025

Ordered books for a Christmas Stocking stuffer. They arrived timely and are ready for Christmas morn.

Date of experience: December 24, 2024
New Jersey
1 review
0 helpful votes
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I can always find that obscure title that I am looking for when I shop on Alibris!
Thank you.

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Love the cost-saving algorithm for shipping and the availability of hard-to-find books

Date of experience: December 24, 2024
Michigan
1 review
0 helpful votes
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Fly Tying Book
January 3, 2025

I can always find what I'm looking for at Alibris. Good quality and a great selection.

Date of experience: January 14, 2025