Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The order information was quick and simple. I will have another review once books are delivered.
Folks reached out immediately to notify when my item was shipped during the holidays, came well packed. Would order from them again!
So easy to find what I wanted and order it online. I highly recommend!
Received book as promised. Would recommend offering less on shipping with minimum purchase.
Pretty straightforward. I will keep typing to get 50 characters in total.
Very good! The book was on excellent conditions, actually better than expected.
Quick and easy! A good selection of new and used editions, and a great resource.
I was looking for a makeup book I had 20 years ago in mint condition. Locating the book on Alibri was easy, description of the condition was posted and I was able to make my selection.
I really appreciate Alibris and the niche it fills. The book came way late, which was disappointing.
Good experience, the book which I receive is almost like a new one.
Always a pleasure to shop here. Great source for out of print books, especially vintage mysteries!
Always pleased with how easy it is to shop here. Have used alibris for years with never a problem.
Last order I only received 5 of the 8 books I ordered so super bummed that I have no way to recover part of the order
I found what I was looking for quickly. The search worked well.
I usually order from Alibris and appreciate your competitive prices. I almost ordered a second book, but the shipping was double the $4.99, not $4.99 + $3.49 for additional items as listed on your website. So I chose to just order one book.
See above. See above. See above. See above. See above. See above. See above. See above
See above. See above. See above. See above. See above. See above. See above. See above
See above. See above. See above. See above. See above. See above. See above. See above
See above. See above. See above. See above. See above. See above. See above. See above
Able to find out of print book at reasonable price compared to competitors. Fast shipping.
I ordered this book for a very special friend. It came quickly. She has all ready finished the book. Thank you for good service, quick service. Will definitely order again, God Bless you!
I've used Alibris for over 20 years. It has always been a trusted place to make book purchases.
I love Alibris and have used and recommended to my friends for well over 20 years! I have never, ever had an issue with a book, shipping, or price paid. Alibris is truly the best of the best
Fast & easy! This is one of my favorite places to go for books I'm looking for.
Great service. Had exactly what I was looking for according to he details.
Fast shipping and item was in great condition. Unparalleled selection of difficult to locate books.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

