On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent service. I love the details on the condition of the items and how they are carefully wrapped for delivery.
I'm pleased to be able to find the book I'm interested in and which I expect will be of the same high quality I have experienced before from this bookseller.
Easy, historically a great experience and I hope I'm really supporting small book seller too because I can get the book locally but I have decided my local book shop does very well and can share the opportunities to sell, so I give by way of using Alibris.
Always a breeze! I have ordered many books from Alibris and have never been disappointed
Always fast and easy! I haven't had a bad experience yet! I was even given a refund on a book I already had that I ordered again!
Good communication. Provided update on original purchase having to be cancelled with refund issued -- but mentioned availability of another book at the same listed price.
As always, my experience with Alibris has been very good. I found what I wanted easily, and the purchasing process has been easy. Thanks!
Good - I appreciate the information given on Alibris, but more importantly I appreciate the prices and the rapid response given after I have ordered.
SO FAR EXCELLENT. I WILL KNOW FOR SURE AFTER I RECEIVE THE BOOK. HOW IT IS PACKED SO THAT IT DOES NOT GET DAMAGED.
A broad selection for each title.
Reasonable priced
Freight costs not so friendly.
Descriptions are woefully inadequate and they won't fix it. But selection and pricing are marvelous. Gotta go 5 star
Not always but almost always find exactly what I'm looking for here at prices WAY cheaper and with easy ordering and reasonable shipping. I despise Amazon's attempted monopoly of everything and here is part of the solution.
Alibris makes it SO MUCH EASIER than other used book sites: ease of finding: condition; shipping; everything is set up well and works well; goes right to payment; security online is good. THANK YOU ALIBRIS. You Rock!
It's easy to find the edition; condition; and price with shipping; thanks
Impressive and comprehensive information on the product and faster processing of the order
Always has what I'm looking for. Always arrives in the appropriate time period.
I wanted some books for Easter for my 7-yr-old granddaughter. We had some FRANCES books by Russell Hoban that I've had for 40 years, but I thought maybe we didn't have all of them. So I ordered the 2 titles we didn't have and also bought The Sea-Thing Child by Hoban. I was able to order all 3 from Thrift Books, Reno so they came quickly to Dayton, OH. Great purchase.
Alibris has been my go to for many years. First found you advertising on PBS—another go to.
I love shopping for my books at Alibris! Was able to choose condition of book I'm purchasing. I'm always satisfied!
I always like to order from Alibris because I am always very satisfied withquality of books and great service. Thank you!
So easy! I know what book I want. I type in the name or author and there it is!
Options to help decide what you want. Love it!
Alibris is my go-to for used books! I have been shopping for years with this seller and I can honestly say the deals are amazing!
Exceptional customer service and a great online shopping experience. Plus, the price was very nice, too. I highly recommend this seller to any potential buyer.
Excellent customer service, great packaging, and fast delivery. Item arrived intact and in perfect condition. Plus, the price was very nice, too. I highly recommend this seller to any potential buyer.
Easy to find the item, and there were several options to buy.
I located the book I want immediately on your site, and the number of copies an range of prices was excellent. The site is easy to naviagate.
There were books I treasured during my life and I was able to find them again on Alibris!
I have found books that I loved as a child in the 1950s and '60s! Also books I loved as an adult.
I would like to thank the seller for the great book I received. Thank you so much.!
The book has been received in new condition, as it was stated in advertisement.
Thanks to the seller! 👍
Got what I wanted, used in conjunction with other searching to isolate older books
My order was easy to make, and I was given cheaper options for the books and the shipping. I have used Alibris in the past and highly recommend it for used books.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members