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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,652
shipping
12,642
quality
12,636
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

SX
1 review
0 helpful votes
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Very client friendly
January 17, 2025

Very client friendly. After not being able to find this book no where else I was elated to be able to acquire via this bookstore.

Date of experience: January 7, 2025
North Carolina
1 review
0 helpful votes
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I wish I could update my email address and not have to create a new account.

Date of experience: January 6, 2025
Connecticut
1 review
0 helpful votes
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They had what I needed as a used edition for very little money and the shipping rate was completely reasonable.

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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A pleasant first impression
January 17, 2025

I only shopped here once, but on that one occasion everything worked out nicely. The book was used, so very inexpensive, but still in great condition, and the delivery time was mercifully short.
So at the very least I can say that I will be back for another.

Date of experience: December 20, 2024
Virginia
1 review
0 helpful votes
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Oh my gosh!
January 17, 2025

My order was packed very nicely with bubble wrap. It arrived in excellent condition. It was a hardback copy of the timekeeper by Mitch album. I ordered it 7 days before Christmas and it arrived in time 2 days before the 25th. I was given notifications as to its exact whereabouts and estimations as to delivery throughout the entire process.

Date of experience: January 6, 2025
Florida
1 review
0 helpful votes
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My password worked and I found the book I wanted at a good price

Date of experience: January 6, 2025
North Dakota
1 review
0 helpful votes
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Overall, good
January 17, 2025

Overall, good. Be nice if you offered sample pages from books.

Date of experience: January 6, 2025
New Hampshire
1 review
0 helpful votes
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Easy and inexpensive
January 17, 2025

This was great to find 2 out-of-print books and a reasonable price!

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Super easy
January 17, 2025

Love buying from someone other than Amazon. Will not deal with them!

Date of experience: January 6, 2025
Washington
1 review
0 helpful votes
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Easy process, no hassles
January 17, 2025

Easy process, no hassles. Great price. These are extra letters that the form required me to type.

Date of experience: January 6, 2025
Utah
1 review
0 helpful votes
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Very easy to get in, find the publication needed and check out quickly

Date of experience: January 6, 2025
Illinois
2 reviews
0 helpful votes
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Christmas gift
January 17, 2025

The book arrived well packaged, no bent corners, wonderful gift.

Date of experience: January 6, 2025
Belgium
1 review
0 helpful votes
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Okay experiance
January 17, 2025

Easy to order things, but the product provided was far from the description given. If it wasn't needed right away it would have been returned. Very poor grading on the book.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Pricey Shipping
January 17, 2025

Not too long ago, I grabbed a used copy of "The Elvenbane" by Andre Norton and Mercedes Lackey at our local library for.25. They're always selling off old paperbacks that way. Turns out that this was Book 1 of a trilogy. And it's out of print. Book 1 was published in 1991. I looked on Amazon. People are selling the other two parts for VERY extravagant amounts of money - over $100. There's no way I'm paying that for a used (or even new!) paperback!

A friend told me about Alibris, suggesting that I look there. I did so, and promptly found Books 2 & 3 of the trilogy ("Elvenblood" and "Elvenborn") for just over $2 each, plus shipping. The shipping cost was my only complaint. The cost of the shipping was WAY more than the cost of the books. Still, both books, plus the shipping, all together, was still a far cry less than buying even one of the books from a seller via Amazon at their $100+ price!

I'll be using Alibris more in the future, I'm sure. I have book series that I began while they were in print that I never got to finish - but would very much like to. Now I have a way to potentially do so. Thank you for that!

Date of experience: January 6, 2025
Ohio
1 review
0 helpful votes
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User friendly and coupon codes offered. Prices adjusted down at checkout!

Date of experience: January 6, 2025
Ohio
1 review
0 helpful votes
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You did. 50 characters? What am I? A poet? That's not 50 yet. Is this now?

Date of experience: January 6, 2025
Illinois
1 review
0 helpful votes
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Older Books in Great Condition
January 17, 2025

Was looking for 4 of the same older book.
Found used ones in good condition and received them before the Christmas rush.
Thank You!

Date of experience: January 6, 2025
Georgia
1 review
0 helpful votes
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I always enjoy purchasing used books from y'all. Thank you so much.

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Easy to use
January 17, 2025

Easy to use. User friendly. I have ordered from Alibris in the past and never had a problem.

Date of experience: January 6, 2025
Belgium
1 review
0 helpful votes
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Quick and efficient service
January 17, 2025

The book arrived on time in very good condition as advertised.

Date of experience: January 6, 2025