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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered the book as a Christmas gift for my son after he saw me reading a copy of the book when he visited us.
I would prefer to be able to go back to shopping from the final checkout page when reviewing shipping. (Shipping costs were questionable.) I had to put my info in multiple times.
The Alibris site is so easy to use, and the information about the books always proves to be quite accurate and reliable.
Streamlined shopping process, well done. Streamlined shopping process, well done.Streamlined shopping process, well done.Streamlined shopping process, well done. But requiring 50 characters for a review is not good.
Came across this website and found the book my daughter wanted for a good price and even though it was estimated to arrive after Christmas, it actually came Christmas Eve which was perfect. And she loved the book
Another fantastic purchase as usual. Thank you very much for the great products.
Pretty good OK just writing this to make fifty characters Let's put it this way I like Alibris.com because they have the books I want to read and well the not to expensive.
I found a book that a friend gave me and wanted to give my other friend the same book. I found it and ordered it for a great price and it was delivered in great condition and fast! My friend loves the book!
I understand my purchase occurred during the holidays, but I believe the seller could far better communicate specific delivery date/time.
It would be nice if you explained mass market vs trade to keep me from having to Google it.
Had success with this site before. Ordered an audiobook. Haven't listened to it yet but I am a little concerned because it is pre-owned from a public library. I'm hoping all goes well.
I have usually ordered on my phone, but the last two times I tried to order I've run into a sign-in error "loop" where I keep getting asked for my password and it's not accepted. The first time I just decided to abandon my order. This time I logged into my account using my computer, and it has worked.
Can't beat the prices and the shipping wasn't too long either considering it was the holidays when I ordered
Easy to use website. I have used this website for years and have never been disappointed.
I always find what I want quicky...and at fair prices.
After looking through multiple sources to find an out of print book, Alibris was able to locate several sources with great prices. Chose one and it was delivered ahead of the expected time, i.e. Before Christmas, Very satisfying experience.
Ease of buying was exceptional now I just have to see how shipping goes.
Best prices for books I want. The books sent are gently used.
I got the movie I wanted. I have ordered before without any problems.
Password not saved. Hard to reset it. Credit card not working although it was ok
The Sarah Sundin books arrived as promised. The Joni Erikson Tada book I waited for wondering if it was going to arrive or not. When I contacted the seller I was told the book had been sold that morning... as it turned out I was the purchaser but seller did not tell me that. It did arrive on time for the gift I needed it for...thank you, seller.
My son wanted a disc by a favorite artist who didn't sell many copies. I could pay over $100 on eBay for this niche item. I found it at an out-of-state goodwill store on Alibris. For a great price. Only downside is shipping. Though it was sent right away, it languished with the post office.
I ordered a book on 17Dec and paid for expedited delivery. I finally received the book on 02Jan.
Y'all dropped the ball on this order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

