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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,686
shipping
12,676
quality
12,670
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Fast ship!
January 19, 2025

Just what we wanted! We looked at other book stores online but they were the best.

Date of experience: January 8, 2025
Pennsylvania
1 review
0 helpful votes
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It was ok.
January 19, 2025

Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok. Ok.

Date of experience: January 8, 2025
Illinois
1 review
0 helpful votes
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Great
January 19, 2025

Happy to see that you had this book at an extremely reasonable price!

Date of experience: January 29, 2025
Illinois
1 review
0 helpful votes
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It's always so easy to find what I'm looking for on this site.

Date of experience: January 8, 2025
Arizona
1 review
0 helpful votes
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Didn't get promised discount
January 19, 2025

Didn't get promised discount. Tells you not to order twice, but I had to in order to buy. Also wanted to re create my user registry

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 8, 2025
California
1 review
0 helpful votes
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Good service
January 18, 2025

Good books at great prices, easy to search, easy to order- good work

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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Happy
January 18, 2025

Happy with Alibris service and ordering process Fast, inexpensive, arrived on time.

Date of experience: January 8, 2025
Virginia
1 review
0 helpful votes
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The book was shipped very quickly and packaged securely. The item was exactly as described by the seller and was a great value.

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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One book had a good price, but when I wanted to add it to my order, the price was higher.

Date of experience: January 8, 2025
Michigan
1 review
0 helpful votes
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I've been ordering from your site for many years, I so appreciate the availability and the price which allows me to indulge in my favorite past time reading.

Date of experience: January 8, 2025
Delaware
1 review
0 helpful votes
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Very good
January 18, 2025

Ordered, waited reasonable time for delivery, obtained package in good condition,

Date of experience: January 8, 2025
California
1 review
0 helpful votes
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The review title tells my experience. Thanks again, Alibris.

Date of experience: January 8, 2025
Texas
1 review
0 helpful votes
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Easy to follow instructions and intuitive ordering--like it!

Date of experience: January 8, 2025

Very easy to order from Alibris and happy to find the...
September 7, 2024
Previous review

Very easy to order from Alibris and happy to find the book which I saw a short article about and find that it was available quickly and easily through Alibris.

Date of experience: August 28, 2024
Tennessee
1 review
0 helpful votes
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I like how the book is at a discounted price but having to pay for the shipping is not a favorite all in all good deal

Date of experience: January 8, 2025
Hawaii
1 review
0 helpful votes
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My friend asked for an original hardcover version of The Wizard of Oz and what I received was an updated Childcren's version so I had to pay more attentin the second time when I ordered the original 15 books by Frank Baum in one volume which I rfeceived in a timely fashion Thank You

Date of experience: January 8, 2025
Florida
1 review
0 helpful votes
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Perfect
January 18, 2025

Book was as described, great experience! Fair price and fast shipping.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Great First Impression!
January 18, 2025

I'm new to Alibris and am happy with my order. The book cover was in great condition despite being preowned! I placed this order on Dec 16 and like the order stated it came before Christmas, around Dec 19 or 20! So I am happy to report that Alibris pulled through for a Christmas surprise and great reference book, Thank You!

Date of experience: December 19, 2024
South Carolina
1 review
0 helpful votes
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I don't do reviews
January 18, 2025

I decline. If you want me to cooperate don't try to force me write a stupid review. I changed my "how likely " from a 10 to a 6 because of this.

Date of experience: January 8, 2025
Utah
1 review
0 helpful votes
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Very easy and fast to order this great book! Thank you for having the book that I was looking for today!

Date of experience: January 8, 2025
Wisconsin
1 review
0 helpful votes
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As expected
January 18, 2025
Updated review

Book arrived in good condition with no damage. Would order from this seller again.

Date of experience: January 8, 2025

Quick shipping and product order arrived in great condition.
December 2, 2024
Previous review

Order was quick and easy. Shipping was prompt and arrived in great condition. Overall a great experience.

Date of experience: November 22, 2024