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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I was looking for a specific book and you had it. I am happy to use a service that is not Amazon.
My experience is very good (I need this book and I receive it in time)
Alibris has been a great source for me to find books that I've had problems finding and at great prices.
Really enjoy shopping here—the site is user friendly, individual items are described in detail, and I can find almost anything!
Very user friendly site, easy to navigate! I'll be back for more books!
My go to purchasing books! Always had a great experience with alibris.com
Happy with shopping experience however feel communication could be better concerning shipping
Easy to navigate website, great selection, great prices, great service.
A quick and seamless purchase from a well designed application.
Very good experience. Reasonable price. Good copy. Prompt delivery.
Found an out of print book I was looking for at a better price than Amazon! Shipped promptly and arrived in described condition. I'm a happy customer!
Very cheap price! Loved it, the cover was a little crusty but that's why it was so cheap, so I do not mind.
I almost always find exactly what I'm looking for--at least 99% of the time!
I wouldn't use this service again personally. Once the ordered was processed I never received another update until the item arrived. I reached out for a tracking number after about 3-5 days and never got a response. I'm happy the item arrived, and it was in good condition. I just don't like knowing if something is actually moving or not and not being able to access the third party.
I looked up the book and was able to go into the alibis link. The process was easy the prices are unbeatable! And I am very happy with the product (condition was as listed) and service (efficient).
I'm getting away from Amazon, for a number of reasons. Alibris is a good alternative. Good prices, good notification. I'm very pleased.
Found what I wanted at a good price. Easy enough to complete order on the website.
Quick and easy transaction. Book condition as described. I am satisfied.
Thank you for the wonderful cds! The shipping was a wee bit costly, but great company!
The cart emptied and all the prices went up when I went to change my password. I almost went to another site. The free shipping only connected to the higher price and I felt a coupon should have been offer for those buying more than one book.
Very easy to shop and very good pricing. I just wish you could somehow save on multiple orders with the shipping costs.-Jim
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

