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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Everything was easy, communication was great. They the titles I had trouble finding elsewhere and prices were good.
It was quicks and easy process. I am grateful that the book was not expensive I need its for a class.
I placed two orders on the same day. One with a UK bookseller and the other with Alibris. The shipping charge for books coming from the UK was about i/3 of the charge from Alibris in the US.
Books from the UK arrived last week while the Alibris order, in two packages, arrived this week. One of the packages which contained four books was ripped open and had to be re-packaged by Canada Post. The books fortunately were all in good condition.
I have a second comment...On a regular basis I receive emails from Alibris indicating money off or free shipping. However when I go to use the offer, I quickly discover that it only applies to US customers. That being the case, why tantalize me?
Will also be interesting to see if your president and his fixation with tariffs will impact your Canadian customers.
I've always found Alibris very reliable and secure. Thank you for your services.
Thanks. Your price and my overall experience is good and nice
Thanks very much. The prices are within my budget. Waiting.
It would be great if coupons applied to lower spending amounts.
I've purchased many books through Alibris, and this recent order was accidentally shipped to another state by accident. I contacted Alibris and the vendor, and Alibris was the only response received. They sent a new order and I just received it. They're a great company and one that I'll be buying more books for the foreseeable future.
Many thanks!
Love, love, love this site. I check Amazon for book info, then go to Alibris for used books. Have been using them for ten years now.
Good service and good prices and reliable, expedite work, love it
Website easy to use. Good selection. Always accurate descriptions
Easy shopping. Good website with easy display and information about the quality
Alibris has a great selection of books for great prices. I love their service, books, and prices, which are highly competitive with other companies. I regularly use their services.
Quick and easy…you seem to have every book I am looking for…hooray!
Easy peasy purchases! Great selection of books! Satisfied with all previous purchases!
I have found almost all the list of books that I needed also other than price I have a choice of states that the seller sending the book.
Easy to find what you are looking for and you have access to different seller from different states and different prices on a particular book, I love it.
So easy and convenient online purchase platform compare to others
Very easy to find the books I have wanted to buy for awhile--very easy!
No problems. The book I wanted was available at a good price and in good condition.
I waited a long, long time for the book... but then again, there was a 1 month postal strike in the middle of the delivery time so I can't blame Alibris. Got a used hardcover book that was published years ago... it was described as good used condition and the book I got was in better condition than the one I can get from my library.
I love Alibris. You inevitably sell at a better price than anyone else
Perfect, flawless service! I had no trouble whatsoever on the site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

