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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Always get affordable, good quality books, in a timely manner!
Clear entries make ordering easy, hopefully shipment is equally efficient.
Great prices, reasonable shipping costs…………………………………….
Easy to find the book in their inventory and price excellent
I received the products as the listed condition. I was aware of when my package would arrive. The prices were reasonable. I will definitely order again!
Great, as it always is! Complete description of book, and description.
Really good. Positive experience. Nice site. Haven't been here lately
Easy and said where coming from along with pertinent shipping info
It was hard to update credit card because did not give clear directions how to update.
I came for a book for a university course, while here I found a book I had wanted for about 8 years when I met the author. Both were superbly priced.
Your website was easy to navigate and the checkout process was easy.
It would be nice to be able to search for other books from the same seller and to then combine the order to save shipping.
Always has what I want and a great price (including shipping). Thank you
Everything was easy, communication was great. They the titles I had trouble finding elsewhere and prices were good.
It was quicks and easy process. I am grateful that the book was not expensive I need its for a class.
I placed two orders on the same day. One with a UK bookseller and the other with Alibris. The shipping charge for books coming from the UK was about i/3 of the charge from Alibris in the US.
Books from the UK arrived last week while the Alibris order, in two packages, arrived this week. One of the packages which contained four books was ripped open and had to be re-packaged by Canada Post. The books fortunately were all in good condition.
I have a second comment...On a regular basis I receive emails from Alibris indicating money off or free shipping. However when I go to use the offer, I quickly discover that it only applies to US customers. That being the case, why tantalize me?
Will also be interesting to see if your president and his fixation with tariffs will impact your Canadian customers.
I've always found Alibris very reliable and secure. Thank you for your services.
Thanks. Your price and my overall experience is good and nice
Thanks very much. The prices are within my budget. Waiting.
It would be great if coupons applied to lower spending amounts.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

