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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The discs arrived on time and in good order. I have ordered many blu-ray discs from Alibris and have always been pleased with the shipments.
The discs arrived on time and in good order. I have ordered many blu-ray discs from Alibris and have always been pleased with the shipments.
When I first chose my books, I could not make the site accept my credit card... or any credit card number. I THOUGHT I had already paid for the books and was waiting for them to arrive. Duh.
I am really glad that you kept my order and let me know I needed to finish. Thank you.
Easy shopping, and they had what I wanted. Took me three minutes to get find order and pay for my book. I love that kind of service!
I've been buying from Alibris for well over a decade now and have always been pretty satisfied with the rating and service on their books. My last purchased, delivered a couple weeks ago, was a Cook's cookbook rated "Very Good". It came w/o a dust jacket and the cover was scraped here and there and the corners were bent over, no doubt because this heavy, oversized book was shipped in a non-padded plastic bag. It was NOT a "Very Good". When I complained to the seller, they responded that I should send it back for a refund. I'm not paying to ship this book back. I'll add it to my collection, but with a large frown on my face!
I've been buying from Alibris for well over a decade now and have always been pretty satisfied with the rating and service on their books. My last purchased, delivered a couple weeks ago, was a Cook's cookbook rated "Very Good". It came w/o a dust jacket and the cover was scraped here and there and the corners were bent over, no doubt because this heavy, oversized book was shipped in a non-padded plastic bag. It was NOT a "Very Good". When I complained to the seller, they responded that I should send it back for a refund. I'm not paying to ship this book back. I'll add it to my collection, but with a large frown on my face!
Shopping at Alibris is always easy and rewarding. We enjoy the concept of reading books that are pre-owned and kept out of the landfill, giving more than one reader a chance to enjoy them. This company makes this so SIMPLE!
The book arrived very promptly (US to Australia). It was in better than advertised condition and expertly packed. An excellent experience with this seller: thank you!
The book arrived very promptly (US to Australia). It was in better than advertised condition and expertly packed. An excellent experience with this seller: thank you!
I use Alibris as a last resort. You all really $#*!ed me 10 years ago, and I try to get even by turning down Slibris even if Amazon is more expensive.
I was surprised I was charged shipping per book instead of a combined shipping. I was going to buy two books, so I dropped one.
Quick and easy even if they do require that I leave a longer review than just those first few words, which more than adequately describe my shopping experience.
Love Alibris Books! Wouldn't and have not purcased a new book in twenty years!
Alibris provides quick delivery at your doorstep!
Excellent customer service, great packaging, and fast delivery. Item arrived intact and in perfect condition. Plus, the price was very nice, too. I highly recommend this seller to any potential buyer.
Excellent customer service, great packaging, and fast delivery. Item arrived intact and in perfect condition. Plus, the price was very nice, too. I highly recommend this seller to any potential buyer.
I ordered a book I wanted. I paid for it. In about a week it arrived at my house. It was in the condition that I agreed to when I purchased. It. I would choose Alibris again
Found the books easily; checkout was easy even though the books were bought from two different sellers - I hope in good reading conditon. I'm poor so appreciate that I can find used books at affordable prices.
I bought a book a few day ago, then today received an email that it had been cancelled because the book "was no longer available". Had to re-order and lost time in receiving it. Not happy. Also, I shouldn't have to agree to have my comments published on public websites in order to give my opinion. Not happy about that either. Drops my likelihood of recommending Alibris even more.
Difficult to get to the free shipping, although my order was costly. And, one item was cancelled from my order and I had to reorder and then pay more shipping. You shoul offer free shipping to ALL ORDERS over a certain dollar amount, or discount the total amount or give a discount coupon or code for the future.
Not always but almost always find exactly what I'm looking for here at prices WAY cheaper and with easy ordering and reasonable shipping. I despise Amazon's attempted monopoly of everything and here is part of the solution.
This place is so awesome... hardly ever don't have what I'm looking for. Hardly ever is it not cheaper and usually significantly so.
I've been buying from Alibris for a while now -- it's such a preferable alternative to you know who. I always find the books I'm looking for and even though I pay shipping, the prices are still very reasonable.
I've been buying from Alibris for a while now -- it's such a preferable alternative to you know who. I always find the books I'm looking for and even though I pay shipping, the prices are still very reasonable.
The site was easy to navigate and I had no trouble checking out. Also very happy I could use PayPal! So glad I can find books on here that are out of print.
Alibris has been my go-to book store for more than 20 years. It's such a great way to access the books you love at a price you love even more
Hace años no compraba, pero todo fue muy bien. Buenos precios y excelente calidad de los libros.
Hace años no compraba, pero todo fue muy bien. Buenos precios y excelente calidad de los libros.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

