On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping is way too high, should have only charged me for one shipping charge.
Ordering was simple and easy. Delivery was a little slow but it got here unlike the rest of my mail.
Shipping books from the US to Canada is a perennial problem. Thank you for doing what you can to optimize the process.
Good handling of Canadian orders, i.e. Tax collection and reasonable shipping cost
Quick and convenient. I enjoy a website that makes things easy.
Figuring out the most economical way to order to minimize shipping charges (which are steep) is a bit complicated, and the checkout process was delayed due to a "timeout" that caused me to have repeat the whole process.
Just placed first order - super easy to do and if the book really is in good condition and arrives in within the promised time, then it'll have been the perfect experience
Reasonable prices, prompt delivery, good and extensive selection
This site made it so easy to find and buy the textbook I need. Thank you!
Cheapest price and delivered within a week. The book had all pages, tabs and underlined sections with notes from the previous owner.
Cost and time of delivery seems inappropriate. I had seen lots of coupons for free delivery but at them moment could not be traced
The book is in poorer condition than I expected, but the price and timeliness of arrival were good.
It was very easy to find and order the books I was looking for. The prices were great. Shipping was quick.
Quick, easy, and cost effective. Book came up with internet search. Will shop again!
Alibris had the best price for this book. And it gave me the price in my local currency. Thank you.
10/10 experience produced cheap book I will be buying from you again!
Great selection, fair prices. They had exactly what I was looking for. I love this bookstore!
I have used alibris before & will continue to use them & will recommend them to everyone 🥰 l love this movie, the Poseidon Adventure, and always look to Alibris first, as they have the best selection of oldies hard to find DVD's. Keep up the great work 🥰
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members