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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I was delighted to receive my book in the window of time that was forecast by Alibris. The whole transaction was smooth and trouble-free!
When looking for my book club's selection, I always check alibris first. Service is always as they promise and price is nearly always the best.
Liked the simplicity of "forgot your password?" Most sites include fussing around changing screens.
The first few books I got went smoothly with the delivery and had no issues, however for my third purchase I've gotten a completely different book then what I ordered and with it being an important book I was unprepared for a class.
I like buying used books to reduce waste and generally my experience through ALIBRIS is good. For the first time, I received a Very Good book in slightly less than VG shape. The book was covered with something sticky. Looked like someone may have gotten some food or other gooey matter on the book while packaging it. Luckily, I was able to clean it off as I didn't want to deal with Return shipping.
Alibris Books offers an incredibly wide inventory of materials, fair pricing, easy ordering, and prompt deliveries.
I ordered and received a copy of J.W. Ehrlich's memoir, "A Life in My Hands." This volume by a noted San Francisco trial attorney was in fine condition and the content was excellent. I have only one small concern--the volume was represented to be signed and inscribed by Mr. Ehrlich but the volume I received had no such signature and inscription. Please know that I received excellent value for my payment but I selected this particular volume because of the signature/inscription. Please note that I will continue to order from Alibris; thank you for receiving and considering my follow-up.
I had four items from the same company (Alibris), all showing free shipping logos in my cart, yet I was still being charged for shipping.
False advertising from the main company? What a joke.
The shopping experience was great, intuitive UI & plenty of sellers with ranging products available on the platform. The price of the product, GST & shipping was expensive. The product was delivered 5 business days late after the expected delivery schedule. However most of the problems occurred since I live outside the United States (high currency exchange rate and shipping costs), and the product's rarity also affected the price. That being said, I would shop with Alibris again. Due to its catalogue of rare books & texts, I'll be shopping with the expectations that I now have.
Easy to find the book, and there is a nice description of it. Checkout was a breeze.
This book is required reading for a class. It was too expensive and the shipping time was significantly delayed.
Thanks for being a great source for used music. I found the 2 I was looking for.
Thanks Alibris, for being a great alternative for movies and music.
Nice example of long out-of-print book. Shipped fast. Packaging could have been a bit more sturdy but luckily no damage
I love this site. It is always my first stop for book and movie shopping.
Quick and easy! Better than any other site for these items. Will use again.
I love this site, i can always find what i need at a great price.
Competitive Price. Item wanted was available.
*******890
It was easy to get the title I wanted and the price was reasonable
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

