On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I hadn't heard of Alibris until our kids needed a specific ISBN book and it was in stock. Shopping experience was easy and fast to find and check out our books.
Really easy to shop their store - quick shipping and product as described
Always very happy with Alibris - selections, prices and order fulfillment.
Found what I wanted at a very good price.
My books arrived and one had a hundred pages flagged with tape and many highlighted sections of numerous pages. I guess I'll read the fine print of what condition the book is in for future purchases.
I was very happy with my experience! I would do it again in a heartbeat
The searching for the product was a bit rough, but if you have a UPC code, that will winnow down the results. Overall, products as described, with only 1 being a burn (but that may have been from the factory).
Exactly what I was looking for. I am working on core collections guidelines for my library and don't have the budget for a new copy. TThis will do fine!
Easy to order but shipping charges are getting out of hand. You are rapidly becoming uneconomic compared to e-books
It was good.
There was no package tracking, but otherwise fine.
The book was easy to find. This one was a little high but I love books by Kirk Neely and this is the only one that I don't have.
I was happy to find both books from the same seller. Thanks so much.
I had a great experience I loved that one of the sellers wrote me a thank you note!
Very good checkout experience! Even though I was not registered to this site, I was able to select and purchase my choice quickly.
Great prices for books - shipping charges can be a little discouraging, but understandable
The Women by Kristin Hannah is a heart wrenching story about the women nurses who served during the Vietnam War. I couldn't put the book down and am looking forward to reading Nightingale also by Kristin Hannah!
Too difficult to easily separate billing and shipping. Had to really be careful in doing so since you sent earlier to wrong address. Giving you another chance here.
Somehow I was double charged. Getting 2 books or? Not sure how it happened
Great selection and quick delivery! Fantastic way to get books!
I think this is a great way to get used books! It can be a little confusing at times and the shipping is too expensive when ordering multiple items from the same place. I still love having a place to get actual books though 🥹
It was excellent in every respect. Could not be more pleased.
Okay, but I could not apply the discount code READ545 I received to get $5. Off, which would have been appreciated.
I was able to find the specific editions I was looking for that I couldn't find anywhere else and the prices were great!
Simple, straightforward and efficient service, as always.
Simple, direct and efficient; It works very well for me. Very satisfied.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members