On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great prices for books - shipping charges can be a little discouraging, but understandable
The Women by Kristin Hannah is a heart wrenching story about the women nurses who served during the Vietnam War. I couldn't put the book down and am looking forward to reading Nightingale also by Kristin Hannah!
Too difficult to easily separate billing and shipping. Had to really be careful in doing so since you sent earlier to wrong address. Giving you another chance here.
Somehow I was double charged. Getting 2 books or? Not sure how it happened
Great selection and quick delivery! Fantastic way to get books!
I think this is a great way to get used books! It can be a little confusing at times and the shipping is too expensive when ordering multiple items from the same place. I still love having a place to get actual books though 🥹
It was excellent in every respect. Could not be more pleased.
Okay, but I could not apply the discount code READ545 I received to get $5. Off, which would have been appreciated.
I was able to find the specific editions I was looking for that I couldn't find anywhere else and the prices were great!
Simple, straightforward and efficient service, as always.
Simple, direct and efficient; It works very well for me. Very satisfied.
Easy to find books. Shipping kills you though. Figure double whatever the price.
Shipping more than doubled my order total. Good price on books, but can't something be done about shipping?
No I dont want to write a long description just to confirm I have received my book. This is the only part I didnt like.
Great prices, easy to use website, non-corporate
Feels friendly!
Always easy to use, lots of options, reasonable shipping from vendors.
One of my books didn't say it was a readers edition vs an actors edition
My first time on site. Ordering process super easy to navigate.
Very affordable and the books came quickly. The books were great condition.
Received order in timely manner. Hardbound book in excellent condition.
A very efficient checkout system. Good range of options available.
Very efficient search function and check out process.
Quick, easy and fast service. Good variety of books and never disappoints on price and customer service
Great selection, unbeatable prices, good service. Always happy dealing with you, thanks! 😁
I ordered 3 copies of a book that was advertised as good condition. 2 were acceptable condition and 1 had water damage. I am returning the damaged book for a refund but I'll be hesitant to purchase books from specific seller in the future.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members