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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,495
shipping
12,485
quality
12,479
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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The purchase went smoothly, thanks and you had the...
March 6, 2025
Updated review

The purchase went smoothly, thanks and you had the books I was looking for. Shipping is high.

Date of experience: February 23, 2025

Ordering was quick will continue to shop with your...
February 26, 2025
Previous review

Ordering was quick will continue to shop with your c company

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Excellent Experience
March 6, 2025

The website is super easy to navigate. Totally satisfied with the experience.

Date of experience: February 23, 2025
Washington
1 review
0 helpful votes
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Surprisingly good!
March 6, 2025

I was not familiar with Alibris when I placed my order so I didn't know if the site was a scam. But I placed my order and hoped for the best anyway. And everything worked out. I got a title I was looking for at a price I was okay to pay. I say go for it!

Date of experience: February 23, 2025
California
1 review
1 helpful vote
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Saved me hours of shopping
March 6, 2025

Saved me hours of shopping. It has a great selection of books and it also gives you suggestion for other books in the same topic.

Date of experience: February 23, 2025
California
1 review
1 helpful vote
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Quick response to my request for a book that cost twice as much on Amazon. It came a 3 days slower than my Prime account with Amazon but I saved money waiting 3-4 extra days!

Date of experience: February 23, 2025
District of Columbia
1 review
0 helpful votes
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Quick service
March 6, 2025

The used book I ordered came quickly. The book is in good condition.

Date of experience: February 23, 2025
Oregon
1 review
0 helpful votes
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I'm first-time shopper here. The book I thought I ordered isn;t what I receied BUT is by the same author. Apparently you didn't have the book I wanted and substituted a different one but didn't make it clear the original one wasn't available. Or else I missed seeing that piece of info. I was annoyed but after reading the book, only 30 pages, decided to keep it. It has author's hand-written signature and a hand-written note to previous owner.

I didn't sign up for daily emails. The are annoying and disruptive. I unsubscribed.

This is the SECOND time I've been asked for feedback.

Date of experience: February 23, 2025

I'm first-time shopper here
February 9, 2025
Previous review

I'm first-time shopper here. The experience was great. Easy ordering and checkout process.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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The illustration showed the wrong book. I trust I'll be getting the correct book, Dr. Wortle's School by Anthony Trollope. Fingers crossed, since I need it timely for a book club.

Date of experience: February 23, 2025
Oregon
1 review
0 helpful votes
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Shipping Options
March 5, 2025

My experience was good but I would suggest membership for free/reduced shipping costs.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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My Favorite Online Bookseller 2025
March 5, 2025
Updated review

I am a long time customer. I have been shopping with Alibris for years and years.

Date of experience: February 23, 2025

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September 26, 2024
Previous review

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Date of experience: September 15, 2024
Ohio
1 review
1 helpful vote
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I can depend on Alibris to have what I'm looking for and to get it to me as quickly as possible. I love shopping here!

Date of experience: February 23, 2025

Once again, Alibris comes through
May 27, 2024
Previous review

Once again, Alibris comes through. I couldn't find this book anywhere else!

Date of experience: May 17, 2024
Texas
1 review
0 helpful votes
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Always easy to order books for a decent price!
March 5, 2025
Updated review

Always easy to order books for a decent price! Have loved it for years!

Date of experience: February 23, 2025

Have been using Alibris for over 10 years and always...
February 27, 2025
Previous review

Have been using Alibris for over 10 years and always have great service!

Date of experience: February 16, 2025
Maryland
1 review
0 helpful votes
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The password reset took many, many tries to actually work. Pain in the *ss.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 23, 2025
Maryland
1 review
0 helpful votes
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Long time customer
March 5, 2025

Always have had a good experience. Descriptions are accurate. Delivery is timely.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Happy
March 5, 2025
Updated review

Satisfied with price, condition and shipping. We use Alibris on a regular basis

Date of experience: February 26, 2025

Always best deals
September 2, 2024
Previous review

Easy ordering also find what I'm looking for when our book group makes a selection

Date of experience: August 23, 2024
Oregon
1 review
0 helpful votes
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Your site should provide good coupons for those who spend less than $30. I have shopped Alibris for years but many times do not spend enough to use coupons.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Prices are more than reasonable and I've received all things I ordered and all were as presented. Great site.

Date of experience: February 23, 2025
Montana
1 review
0 helpful votes
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The Turtle and the Hare
March 5, 2025

OSM shipping is basically Pony Express. Actually, a pony probably would've delivered the book faster.

Great book though.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Fast and easy, simple checkout
March 5, 2025

Fast and easy, simple checkout. Did not know about it until Rakuten popped up

Date of experience: February 23, 2025
North Carolina
1 review
0 helpful votes
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Fast sweet and perfect
March 5, 2025

Fast delivery good condition and it was very easy to buy and place a order

Date of experience: February 23, 2025