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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My first purchase. Book is in excellent condition as described.
Got a notification a book I was looking for was finally up for sale. Placed my order and book arrived within a few days. Great experience
I'm so happy I finally got to read this book. The spine was cracked(a little too many times to be legal…) but it was a great price so it's okay :D
This site is awesome,i was searching for a certain bible study and the alibris site came up with such great prices you cannot beat!
Good description of book condition and priced accordingly.
Quick and easy, many different selections of books from ebooks to paperwork and hardback
Delighted to take a stand against materialism and waste, and get books that are happily still available in the community of book lovers.
The purchase went smoothly, thanks and you had the books I was looking for. Shipping is high.
Ordering was quick will continue to shop with your c company
The website is super easy to navigate. Totally satisfied with the experience.
I was not familiar with Alibris when I placed my order so I didn't know if the site was a scam. But I placed my order and hoped for the best anyway. And everything worked out. I got a title I was looking for at a price I was okay to pay. I say go for it!
Saved me hours of shopping. It has a great selection of books and it also gives you suggestion for other books in the same topic.
Quick response to my request for a book that cost twice as much on Amazon. It came a 3 days slower than my Prime account with Amazon but I saved money waiting 3-4 extra days!
I'm first-time shopper here. The book I thought I ordered isn;t what I receied BUT is by the same author. Apparently you didn't have the book I wanted and substituted a different one but didn't make it clear the original one wasn't available. Or else I missed seeing that piece of info. I was annoyed but after reading the book, only 30 pages, decided to keep it. It has author's hand-written signature and a hand-written note to previous owner.
I didn't sign up for daily emails. The are annoying and disruptive. I unsubscribed.
This is the SECOND time I've been asked for feedback.
I'm first-time shopper here. The experience was great. Easy ordering and checkout process.
The illustration showed the wrong book. I trust I'll be getting the correct book, Dr. Wortle's School by Anthony Trollope. Fingers crossed, since I need it timely for a book club.
My experience was good but I would suggest membership for free/reduced shipping costs.
I am a long time customer. I have been shopping with Alibris for years and years.
Gggggfg ggggggggggggggggg bbbbbbbbvvvvv vvvvvvvvvvvvv
I can depend on Alibris to have what I'm looking for and to get it to me as quickly as possible. I love shopping here!
Once again, Alibris comes through. I couldn't find this book anywhere else!
Always easy to order books for a decent price! Have loved it for years!
Have been using Alibris for over 10 years and always have great service!
The password reset took many, many tries to actually work. Pain in the *ss.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

