Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Alibris

Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
How would you rate Alibris?
grey stargrey stargrey stargrey stargrey star

Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,495
shipping
12,485
quality
12,479
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Tracey G.
Unfollow Tracey G.
Share Review
Report Review

All good
March 5, 2025
Updated review

Postage is expensive but that Planting

Biological Pest Control
Attracting Natural Enemies
Deterring Pests with Smells
Creating Visual or Physical Barriers
Trap Cropping
Protection and Support
Controlling Weeds
Controlling Erosion and Retaining Water
Creating Shade
Providing Structural Support
Sharing Soil Resources
Sharing Soil Nutrients
Sharing Space
Avoiding Allelopathy

Date of experience: February 23, 2025

Always good.
December 30, 2024
Previous review

Service and care is always good. I can usually find what I want and at a reasonable price.

Date of experience: December 20, 2024
Indiana
1 review
0 helpful votes
Follow Victoria L.
Unfollow Victoria L.
Share Review
Report Review

Nicely user friendly
March 5, 2025

Nicely user friendly. Plus, lots of choices. Good selection.

Date of experience: February 23, 2025
South Carolina
7 reviews
0 helpful votes
Follow Cary L.
Unfollow Cary L.
Share Review
Report Review

So glad to find this in paperback and with a coupon
March 5, 2025
Updated review

So glad to find this in paperback and with a coupon- thanks! A painful subject, for sure!

Date of experience: February 23, 2025

I wish this book hadn't been sold out
June 21, 2024
Previous review

I wish this book hadn't been sold out - hope this copy will be in stock for me!

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
Follow Todd Y.
Unfollow Todd Y.
Share Review
Report Review

Nice and easy
March 5, 2025

Nice and easy. Descriptions are handy, especially noting condition.

Date of experience: February 23, 2025
Louisiana
1 review
0 helpful votes
Follow Misty L.
Unfollow Misty L.
Share Review
Report Review

Great products and shipping time.
March 5, 2025

Got my order in a timely fashion and all items are in great shape. Would love more info on the price of shipping before or during adding items to my cart is my only note.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
Follow Susan P.
Unfollow Susan P.
Share Review
Report Review

No complaints..
March 5, 2025

No complaints.quick efficient and painless…good experience

Date of experience: February 23, 2025
Illinois
1 review
0 helpful votes
Follow Arthur J.
Unfollow Arthur J.
Share Review
Report Review

The price of this book in near perfect condition is unbeatable.

Date of experience: February 23, 2025
Rhode Island
1 review
0 helpful votes
Follow william F.
Unfollow william F.
Share Review
Report Review

Easy and simple can find almost all books i want thanks its great

Date of experience: February 23, 2025
Missouri
1 review
0 helpful votes
Follow Martha W.
Unfollow Martha W.
Share Review
Report Review

Slow mail
March 5, 2025
Updated review

I ordered a cookbook that was in KC,MO. On Jan.30, and it was sent to a delivery service. But was promised to be delivered by Feb 4th. It was delayed getting to USPS, and it was finally delivered Feb.15. I was concerned it was totally lost That is the first time delivery was delayed when ordering from your company. Sorry to be a fuss budget.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 23, 2025

Dissatisfied with delivery routes
June 27, 2024
Previous review

Started in Memphis then went East well into Georgia then back to Grand Prairie Texas, then up to Oklahoma City, and on up to Kansas city, then back to Springfield, MO.,~~ had nothing to do with your company it's that the transportation system is all twisted up.

Date of experience: June 17, 2024
California
1 review
0 helpful votes
Follow Kristin O.
Unfollow Kristin O.
Share Review
Report Review

Book
March 5, 2025

The book came and it was not what I expected or what was pictured on the website. As far as I can tell it is the same book but I was expecting the picture I saw.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
Follow Roy C.
Unfollow Roy C.
Share Review
Report Review

Got here shortly after I ordered it and now it sits on my shelf as one of my "to-read-soon" books. Cover is very nice.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
Follow Janis Y.
Unfollow Janis Y.
Share Review
Report Review

Always easy to find volumes with fast service and dispatch.

Date of experience: February 23, 2025

Alibris is always concise, fast, and quick to find...
January 14, 2025
Previous review

Alibris is always concise, fast, and quick to find titles and order.

Date of experience: January 3, 2025
Minnesota
1 review
0 helpful votes
Follow Barbara-Ann M.
Unfollow Barbara-Ann M.
Share Review
Report Review

I always find the used books that I'm looking for at a reasonable price and the website is user friendly.

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Share Review
Report Review

The website is easy to use
March 5, 2025
Updated review

The website is easy to use. I've bought quite a few books from Alibris over the years.

Date of experience: February 23, 2025

Packaged with care
March 1, 2025
Previous review

The book was packaged more carefully than any other book I've ever bought like this

Date of experience: February 19, 2025
Maryland
1 review
0 helpful votes
Follow Patrick O.
Unfollow Patrick O.
Share Review
Report Review

I'm new to this site
March 5, 2025

I'm new to this site. It would be great to see more titles on a page instead of having to search for each one. I don't know if it's possible to have that, just saying

Date of experience: February 23, 2025
France
1 review
0 helpful votes
Follow Ismail K.
Unfollow Ismail K.
Share Review
Report Review

Excellent Seller
March 5, 2025

Brand new rare book. Excellent packaging. Very good seller I highly recommend.

Date of experience: February 23, 2025
New Jersey
1 review
0 helpful votes
Follow paul C.
Unfollow paul C.
Share Review
Report Review

First time buying, it was good and easy. Shipping cost not that bad.

Date of experience: February 23, 2025
Arizona
1 review
0 helpful votes
Follow Victor J.
Unfollow Victor J.
Share Review
Report Review

Harley Davidson repair manual
March 5, 2025

Easy to find your site found what I was looking for price was very good made purchase received in mail in short time very Happy! Thank-you, Vic Mickune.

Date of experience: February 26, 2025
Virginia
1 review
0 helpful votes
Follow traci K.
Unfollow traci K.
Share Review
Report Review

Good deal
March 5, 2025

Book was in good condition. Delivered when it should have. 👍🏻.

Date of experience: February 22, 2025
Massachusetts
1 review
0 helpful votes
Follow Erika H.
Unfollow Erika H.
Share Review
Report Review

Easy to browse and move back and forth between different sites within website.

Date of experience: February 22, 2025

Excellent source of rare titles, good service and packaging
January 13, 2025
Previous review

Excellent source of rare titles, good service and packaging

Date of experience: January 2, 2025