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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I don't believe that if I order and buy from Alibris that I should have to pay for return postage, it costs almost as much as the book. I would pay a restocking fee, but not more,I will never order from you again.
I ordered two books, "The Complete Venus Equilateral and This Immortal". The two books that I received were in very good condition. I appreciate being able to buy these two books because for some reason you cannot get either of them in ebook form.
I have described my experience many times before and it is the same. I do not have the time or energy to review everything I purchase.
My husband frequently wants movies that are not easy to find at a local store. Often the titles he wants are "golden oldies", but I can find them easily on Alibris at a good price.
I needed hard copies of a school textbook last minute, and this website was so easy to use. I found both books and hope the shipping is quick!
Good selection and very fair pricing. The seller was quick to ship, and it was exactly as expected.
Great. One problem was that typing in author's name "Shenon" continued to display as "She On". The only way I could find the book I wanted was to enter the tile.
I use Safari on a Mac. Other websites read my saved credit card date and code info. Alibris only read my save card number.
When I clicked on the shopping cart, it skipped over the shipping address so I almost sent to an old, outdated address.
Book in great condition. I know the Author of this book and his brother for whom it was written.
Most of the books I ordered are in good condition except one, but I did choose the cheapest option knowing that I ay receive a marked up book so it's fine- I do kind of wish they'd put in the description what kind of damage it has (pages ripped, lots of underlining)
My shopping experience was easy to negotiate and check out was quick and painless. The book arrived very quickly from the seller and was well packaged for its journey.
I use Alibris for most of my book purchases. The site is easy to use and the prices are great.
Very quick and easy. I recommend Alibris to all my friends and use it to get books for students
Easy to follow instructions to place order and set up account.
Ordered 2 books. One I thought were sketches from an artist about NY. It turned out that it was a book with blank pages considered to be a sketchbook. The paper wasn't even of a quality for sketching. There should have been more of a description about what it was. I have purchased before artists sketches in a book. That is what I thought I was getting.
I clicked on the free shipping option when I was looking at the book but was still charged for shipping. I don't see what good the option is if it doesn't change the process.
I am learning how to navigate the free shipping and coupons to maximize my benefits.
Good nice book nice purchase experience thanks for timely delivery
I received my order very quickly and was greatly satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

