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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You had the book that I was looking for in several qualities ordering is easy.
A difficult checkout and was charged shipping when it was listed as free
So easy to find what I was seeking. Twicw i have found books that other sites don't have. Very easy checkout as well.
Very easy to review and order items. It seems very legit. Looking forward to my delivery.
I ordered and received a used hardback. Arrived quickly, in excellent condition, like brand new. Price was good.
The website is easy to navigate, clearly displays the books on offer and where they are coming from. I am thrilled with my orders so far.
I was very pleased with the quality of the book that I received. This is a great way to expand my library.
Had to try going in two ways before I could choose hardbacks of this author, but after that it was easy, as long as I could visualize what the 'Condition' might be without any usable or specific description. Not having at least a photo of the book and perhaps the contents page makes it a crap shoot to choose among several books of the same Condition. However, I trust Alibris and your vendors to be truthful within a wide range of possibilities.
Great place to look and purchase books. Check out was easy and secure
Easiest shopping experience ever, item is clean and like brand new. Shipping was quick and price was extremely low. Thank you
Pretty easy going... no more to say. I find the books I am looking for here.
Received this book very quickly; the part that bothered be is that some of the text was misspelled/incorrect, so I figured it was a "second."
The condition of the book are way better than I expected, I've saved so much money with this site!
I had been searching for the book but it was so expensive to the point that I no longer wanted to read it. It was a novella for a series i loved so i was bummed all day. It took a lot of searching and different websites but i finally found this one and it was nice and easy!
I had a book and then apparently it went away but it was difficult to figure this out at first. Maybe a clear alert would be helpful.
Mis libros llegaron a tiempo y en buen estado. Decían "usados - buenos" pero estaban NUEVOS
I can almost always find what I'm looking for and check out is fast and easy.
Good experience. Prices were good. Used books in very good condition.
I love Alibris as a place to find all kinds of books. I have found loads of books for reasonable prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

