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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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So far, so good; (usually) timely delivery; no (legitimate) complaints.
Book in great condition. Fast shipping strongly recommended.
Easy buy, cheap price and fast shipping, i like this site and more
Books arrived on time and in good condition. The shipping and handling cost was a little high,I guess because the boos came from different warehouses. Ordering, tracking and shipping were all good.
Generally good, but a blanket email about 'did you/ did you not receive your order' is not generally helpful, especially when I ordered 7 books that day.
Ordering online proved to be an experience that was not stressful. Was able to find the item I wanted with no problem.
Always in stock! Great selection of titles, and highly rated sellers
Great service, good selection of titles, and reliable re-sellers
Found the book at a good price and other sites did not have this book.
It has been very easy.I found two obscure books which I did not think I would find and was easily able to change my payment method and address since I had a new credit card and address. Thank you!
Well organized site, easy ordering process, prompt confirmation of order. Thank you!
The copy I received was in very nice condition, considering how old it was.
Book was in great condition. Packaged well. Arrived quickly.
Text offer for $5 off invalid, was a waste of time to sign up for.
Out of all the orders I've placed over the years. This was the only one that didn't ship right away half the order came within a week per usual the other did not it came after a month.
It's OK I just wish somebody would've said. Hey it won't be there for 30 days. I've been fine with that. All good though love the service.
Found what I wanted quickly and the process was easy for an old lady!
For the condition of the books, the price was a little high possibly. But old books are just more money. Overall a good experience.
Removal of shipping cost was not clear prior to final page - wasn't sure to continue. However, client Service responded quickly to clarify problem. Also unable to change shipping address to match address of new credit card with wife's name. We have same mailing address.
The shipping charge is way to high when book rate is available.
Site is slow and the instructions are not easy to follow. Everything else is fine
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members