On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
All is well but you have raised shipping charge since last I shopped here
Alibris has always been a fantastic source for buying harder-to-find books and popular books, and I fully expect that I will continue to use it in future.
Easy to order.
Item arrived on time.
Item was well packaged and in perfect condition.
Would buy again :)
I have ordered many items from this company in the past and I have been very satisfied.
The books that I received and were used were in good condition. The sellers were very truthful and honest in the descriptions that they gave the used books that they were selling. I was left very satisfied with the condition of the books and the promptness of the deliveries.
They had the item I was searching for. The order process was very straightforward.
Ridiculously good price. Reasonable shipping. Great book (better condition than I expected). I have purchased from this seller before and would do so again. Very satisfied. Thank you very much.
Great price from the seller. Fast shipping and sturdy packaging. Alibris is my go to site for comics.
Service was good but disappointed that pages were stuck together at top. Pretty sure from water damage
I have had nothing but experiences from Alibris from the described condition of the books to the service.
Love Alibris, easy, reliable and great selection. Nice to buy used items in great shape for less money.
I love Alibris. I buy all of my books, movies, music from the site. Excellent prices, and fast shipping.
Very easy to work with this company, I needed to change the shipping option and it was no problem at all. I could actually speak with a real person
Very pleased with the service. Have always had a good experience with Alibris.
I had close to $65 in books and shipping pushed it over $75. I emptied my cart for a $19 purchase instead. All used material. I'm bummed at your loss. Oh well.
Trying to use the coupons sent to email is NOT easy! If you are going send email coupons make them easily usable.
Everything is clear and easily understood. I had to change my credit card and had no problems
Good website that was well reviewed. Found the book we needed with a good description of the condition. Ordering was quick and easy. Delivery was quicker than anticipated. The book was in great condition (better than described). Overall good experience
Thank you! Book looks good.!Timely delivery! Appreciate the great quality!
You always come through for us. We appreciate your prompt service.
Could not return to my original order for my two books so I had to start over and my two cheaper priced books were lost in hyperspace, I guess. Never had that problem before. A little upset.
Book was as described. Shipping took about a month with my location being in Canada and I'm not remote by any means. Would not recommend for any purchases needed relatively quickly. There's also duty payable on pick up at Canada Post to consider when calculating price if you live in Canada.
The book i ordered arrived quick and on time. Book was in ok condition. Alright experience (it keeps telling me to have more characters but idk what else to say)
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members