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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great prices and speedy shipping. Packing was simple and efficient. Thank you!
Na no comment necessary fairly pleaded eith purchase thank you
I tried to just sign in as a guest but had to change emails 3 times. Please just let someone buy their books and go. How can I expedite shipping. One book is for a birthday on March 13th. That's 6 days away. The book is on Society justice and shipping costs as much as the book. Any chance of it getting here by March 12th?
I am very disappointed with the version of The Adventures of Huckleberry Finn I received. The format and quality and readability are very bad The book looks like a cheap printed copy, almost a photocopy, the text is crammed in and the font is too small to read it comfortably.
I like to use Alibris because it is very reliable, usually has the books I need and the prices are reasonable
I ordered what I wanted for a price I was willing to pay. Nuff said.
I love this store! It has every book I've searched for at reasonable prices.
This is the most comprehensive selection of books, especially textbooks, I've found online. The prices were better than Amafraud INCLUDING shipping! Plus, I'd rather purchase from a nonconglom. Best experience all the way around.
Communication was great and book was packed carefully. Very satisfied with the whole experience
My order for 4 books was misdelivered. I communicated with you. You have now replaced all 4 books. It took nearly a month, but all is okay now.
No issue with order and delivery time but Al kafi book publishers didn't specify that Arabic and English both is not available in hard copy as it is available in pdf and I was unhappy to find there's only English translation.
The itemis useful, the price ok and delivery problem free. The seller is very polite and helpful. All in all? A very positive experience.
Easy ordering, great price. I have had this book on my buy it someday list for a long time. So happy you have it.
I had so much difficulty finding the book to begin with and I tried every company. But I came across Alibris not only did they have the book but for way cheaper. If asked about coming back to buy more books yes I will it makes me want to get back into reading again.
Hard to find some items on the website, it took me several tries to get the book I wanted.P
I I am always amazed by the prompt and quick service and follow up to Alibris
My whole experience was one of complete fulfilment...wonderful
This is my 1st purchase and received my items at a great price and received them quickly. Great customer service! Thank you!
The steps in checkout are simple and straightforward. Therefore, it took little time to complete my order.
Everything as expected and delivery was on time. The only thing I didn't realize was the book was used & had highlighted and notes throughout
I was pleased to find a newly published book by interior designer Nicole Hollis on your site. The price was reasonable and delivery was fast!
Well organized easy transaction, thank you. Have always been pleased with your website.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

