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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,400
shipping
12,390
quality
12,384
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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I found just what I was looking for, at a great price. Much easier than pawing through multiple bookstores, but not quite as much fun.

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Shipping cost from different stores is NOT displayed...
March 27, 2025
Updated review

Shipping cost from different stores is NOT displayed until purchase. This woud have reduced my purchases notably. Disingenuous marketing!

Date of experience: March 17, 2025

Shipping is MORE expensive then the books!
March 22, 2025
Previous review

Shipping is MORE expensive then the books! Good selection and pricing otherwise.

Date of experience: March 12, 2025
Tennessee
1 review
0 helpful votes
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Items stay locked up in the cart, inaccessible, for way too long. I had forgotten my password, and could not access the item again after establishing a new password! Also, it is not clear from the check-out screen if I should enter "billing address" or "shipping address". Guessed wrong, and had to re-type almost everything again.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 17, 2025
Pennsylvania
1 review
0 helpful votes
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Happy with service
March 27, 2025

Got the books in a timely manner, they were the way it stated.

Date of experience: March 17, 2025
Arizona
1 review
0 helpful votes
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Nice.
March 27, 2025

This was a very smooth transaction. I was happy to find my purchase available on Alibris. 😊

Date of experience: March 17, 2025
Massachusetts
1 review
0 helpful votes
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I found the book I was looking for via the "Book Finder" site. It was super easy to find on your site.

Date of experience: March 17, 2025

Super easy to locate book and go through the billing process. The billing was helped by the fact that I am a registered buyer so the billing/shipping address information uploaded immediately when I reached thr billing area.This is a great time saver.

Date of experience: June 23, 2024
California
1 review
0 helpful votes
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IT'S GOOD
March 27, 2025

IT'S GOOD. YOU ORDER A BOOK, YOU GET THE BOOK. CHEAP PRICES, AND I'M CONTENT WAITING THE EXTRA TIME 'CUZ IT'S LIKE A PRESENT TO MY FUTURE SELF.

-CAPSLOCK

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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I always find a great selection and the best rated...
March 27, 2025
Updated review

I always find a great selection and the best rated sellers on Alibris.

Date of experience: March 16, 2025

There it is!
March 23, 2025
Previous review

I'm always excited to shop at Alibris, because I know I will find what I'm looking for! And I can usually find a great price, too.

Date of experience: March 12, 2025
Michigan
1 review
0 helpful votes
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Thank you we are satisfied with the prices very much. I will order again

Date of experience: March 16, 2025
Georgia
1 review
0 helpful votes
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Easy to follow directions and complete in timely manner. Pleased to find the items i wanted and good prices.

Date of experience: March 16, 2025
Colorado
1 review
0 helpful votes
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Book easily located; great price; easy check-out - thanks!

Date of experience: March 16, 2025
Hawaii
1 review
0 helpful votes
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Ordering is fine
March 27, 2025

Ordering is fine. Sometimes your shipping takes forever though.

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Amazing, can't wait to buy more
March 27, 2025

Great experience, books came as the conditions described. Can't wait to buy more!

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Decent prices, some books frayed
March 27, 2025

Cheap prices for manga, but some of the volumes were crimped in shipping.

Date of experience: March 16, 2025
Texas
1 review
0 helpful votes
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I believe $4.35 is Excess shipping cost for a paperback book

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Good service, but the never ending need for password...
March 27, 2025
Updated review

Good service, but the never ending need for password is annoying

Date of experience: March 16, 2025

Could be made easier
March 26, 2025
Previous review

Could be made easier. I am 92 years old and partially disabled, have vision and hearing problems.

Date of experience: March 15, 2025
California
1 review
0 helpful votes
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Great experience
March 27, 2025

Easy transaction, great book,real fast shipping., no hassles,book was in great shape when it arrived., thanks

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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Always Reliable
March 27, 2025

I have been using Alibris for many years. I always find the books I need and they are always reasonably priced.

Date of experience: March 16, 2025
California
1 review
0 helpful votes
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Good
March 27, 2025

Good product. What I ordered. Good condition. Came on time.

Date of experience: March 16, 2025
Arizona
1 review
0 helpful votes
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Found exactly what I was looking for -- very quickly. Plus, for less than half than what other sites wanted for the same book. Alibris never lets me down!

Date of experience: March 16, 2025