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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I found just what I was looking for, at a great price. Much easier than pawing through multiple bookstores, but not quite as much fun.
Shipping cost from different stores is NOT displayed until purchase. This woud have reduced my purchases notably. Disingenuous marketing!
Shipping is MORE expensive then the books! Good selection and pricing otherwise.
Items stay locked up in the cart, inaccessible, for way too long. I had forgotten my password, and could not access the item again after establishing a new password! Also, it is not clear from the check-out screen if I should enter "billing address" or "shipping address". Guessed wrong, and had to re-type almost everything again.
Got the books in a timely manner, they were the way it stated.
I found the book I was looking for via the "Book Finder" site. It was super easy to find on your site.
Super easy to locate book and go through the billing process. The billing was helped by the fact that I am a registered buyer so the billing/shipping address information uploaded immediately when I reached thr billing area.This is a great time saver.
IT'S GOOD. YOU ORDER A BOOK, YOU GET THE BOOK. CHEAP PRICES, AND I'M CONTENT WAITING THE EXTRA TIME 'CUZ IT'S LIKE A PRESENT TO MY FUTURE SELF.
-CAPSLOCK
I always find a great selection and the best rated sellers on Alibris.
I'm always excited to shop at Alibris, because I know I will find what I'm looking for! And I can usually find a great price, too.
Thank you we are satisfied with the prices very much. I will order again
Easy to follow directions and complete in timely manner. Pleased to find the items i wanted and good prices.
Book easily located; great price; easy check-out - thanks!
Ordering is fine. Sometimes your shipping takes forever though.
Great experience, books came as the conditions described. Can't wait to buy more!
Cheap prices for manga, but some of the volumes were crimped in shipping.
I believe $4.35 is Excess shipping cost for a paperback book
Good service, but the never ending need for password is annoying
Could be made easier. I am 92 years old and partially disabled, have vision and hearing problems.
Easy transaction, great book,real fast shipping., no hassles,book was in great shape when it arrived., thanks
I have been using Alibris for many years. I always find the books I need and they are always reasonably priced.
Good product. What I ordered. Good condition. Came on time.
Found exactly what I was looking for -- very quickly. Plus, for less than half than what other sites wanted for the same book. Alibris never lets me down!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

