Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price, great condition, happy to support a not amazon business.
Recycling books in this manner is valuable to society. I might even say - noble. Well done.
I got a pretty rare book and beside fact that it was practically free also in great condition.
Found book after several web site searches. Looking forward to using the site for more reading favorites!
Easy and fast shipping. My book was what I was expecting. Will continue to use Alibris.
It was a very easy experience. Easy to find the book I was looking for and buy it. I like the fact that I could checkout and buy a book without having to sign up. I did not register initially because I thought it was going to be a one time purchase, but once I received the book and the experience was great, I decided to sign up and register since I am going to be using Alibris going forward.
It only took a second to locate what I needed and gave a great price!
Item well described delivered in a very reasonable amount of time
East order of an out of print book. Very reasonable price. Prompt delivery. Two thumbs up!
The description of the DVD was very brief so that I thought I was buying the winter 2024 release not the 1986 version.
I ordered the book because I read it in book club and wanted to share it with others.
Hi. I did receive all 10 copies of the same out of print book that I wanted. Thank you.
When ordering this quantity of the same title (often one copy from a seller…so multiple sellers), I can not rely on the title of the book to identify each seller. I have to keep track by matching the seller listed in Alibris with the (hopefully) matching name on the mailing label or an enclosed invoice (often not provided).
There were several sellers this time that did not match the name listed in the original Alibris order.
Please consider requiring a consistent seller name from ordering to delivering. It would help when a quantity of the same item is ordered from multiple sellers.
Just a customer's two cents… :)
So far so good, selection and ordering complete, have not received books so jury still out:-)
Looking for an older book for my son. Couldn't find it on Amazon. Found lots of them on Alibris. I bought the least expensive one in good condition. Very happy with the purchase.
I often find what I'm looking for utilizing Alibris. Much appreciated. Great quality and finds from many sources.
Thank you Alibris team for the quality and ease of accessing great books and more.
It was easy to navigate the site and find the book I was looking for
Great shopping experience with a plethora of options for the chosen book. Thanks!
Finding book was easy, price was great, service was excellent.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

