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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Thanks for your website set up, so easy to navigate! My searches are painless.
YaY! A shop had the book I'm looking for in hardcover for a very fair price! Yippee
I was hesitant based on not being able to see the condition of the books I was buying but was pleasantly surprised by the accuracy of the quality rating. Will be ordering from Alibris again, awesome service!
Good prices, timely shipping, great selection, love what I ordered.
I got a good deal on a copy of Gibbon's Decline and Fall whose condition was marked as Good, but which was essentially new. I lucked out this time but it would be nice if there was a standardized grading system to minimize the uncertainty. I would not be pleased if the actual condition was worse than the description.
It would also be nice if there was a way to track shipments to international locations, in my case Canada. As it is I could only see that the shipment had reached the Alibris dispatch centre in California, but could not see anything beyond that.
I paid CAD 17 for shipping, which is not cheap, but which is probably fair for a 3-volume set in this case.
Got the right book at the right time! Also, I had a follow-up email exchange with customer service, and it was quick and thorough.
I love Alibris! So easy to find what I want/need!
Wonderful transactions!
Yupyupyupyupyupyupyupyupyupyupyyupyupyupyupyupyupp
I love that I can purchase used books, specifically, which means that I place a high value in the description of the books.
I like the price of the books, but was surprised at how high the shipping cost was.
I wish the free shipping icon was bigger or if it was a standard when sorting results for the query because it can eliminate the panic attack that comes with $50 in shipping
Easy access and quick checkout. Good service on past orders.
I was impressed with the availability and selections of books offered. The description was accurate and the delivery time was good.
I wanted to shop small and was able to get the book I was looking for cheap and quick!
Great selection of books and very good service. I will order again.
The items I bought were in excellent condition and arrived in a timely fashion. Very satisfied with purchased. Everything was true to the listing! Thanks!
My order was fulfilled expeditiously. I like expeditious fulfillment.
$4.99 shipping is way over the actual cost. Shipping cost more than the book
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

