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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I love that I can purchase used books, specifically, which means that I place a high value in the description of the books.
I like the price of the books, but was surprised at how high the shipping cost was.
I wish the free shipping icon was bigger or if it was a standard when sorting results for the query because it can eliminate the panic attack that comes with $50 in shipping
Easy access and quick checkout. Good service on past orders.
I was impressed with the availability and selections of books offered. The description was accurate and the delivery time was good.
I wanted to shop small and was able to get the book I was looking for cheap and quick!
Great selection of books and very good service. I will order again.
The items I bought were in excellent condition and arrived in a timely fashion. Very satisfied with purchased. Everything was true to the listing! Thanks!
My order was fulfilled expeditiously. I like expeditious fulfillment.
$4.99 shipping is way over the actual cost. Shipping cost more than the book
I'll give Four Stars based on previous purchases. If this one goes well I'll change it to Five Stars!
Giving it three stars now, will gladly change rating once book is received. I can't wait for it to arrive!
Thought I was ordering all 6 books in the series. Realized after that it was only up to a point I had already read. Did more research and found out that there is no part 4,5and6.
I've been buying books through alibis for over 15 years now and I've always great service, timely delivery and good prices.
Book was shipped in great condition and I received it on time. I've used Alibrs for both new and used books for many years and never been disappointed.
Came a lot faster than I expected. I'd rather here than Amazon--Bezos is a precious sniveling little coward.
Fast delivery good price good quality book
I am happy to order from alibris
Fast delivery and item is new as described
Very reliable and good price
The selection of books are great. Only gripe is the shipping costs.
I'm a professor and sometimes I would rather have a physical book than reading it online. Alibris meets my needs by sourcing books all over the country and overseas as well. Moreover, I'm dedicated to supporting the work of independent booksellers.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

