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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,014
value
12,406
shipping
12,396
quality
12,390
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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I don't like it when my credit card is already saved and I don't even get a screen to check the card that is saves etc. Somehow it is not obvious and suddenly goes through when I am expecting one more screen

Date of experience: March 26, 2025
Michigan
1 review
0 helpful votes
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Finding old and new favorites
April 5, 2025

I lost all my music albums in a fire so I love finding cds to replace music I have lost. I also find books that are not even available at the library.

Date of experience: March 26, 2025
Connecticut
1 review
0 helpful votes
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Greatly appreciate detailed item description: edition and printing statements.

Date of experience: March 26, 2025

I appreciate item details such as for dust jackets,...
November 8, 2024
Previous review

I appreciate item details such as for dust jackets, condition, edition and printing statements.

Date of experience: October 29, 2024
Canada
1 review
0 helpful votes
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Keep their promises
April 5, 2025

I had a book that was delayed by quite a bit several weeks. Alibris sent an email to see if I had received all of my order. I replied that I had been missing still one of the two books I ordered. They said they would look into it and in fact the book came 24 hours later!

Date of experience: March 26, 2025
Italy
1 review
0 helpful votes
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First time experience
April 5, 2025

Good. Will use again but this time order ing from the UK site. Didn't realise there was one.

Date of experience: March 26, 2025
Arizona
1 review
0 helpful votes
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The site is well organized and easy to search — This is my first time using this vendor, but so far it has been a great experience.

Date of experience: March 26, 2025
New Jersey
1 review
0 helpful votes
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Love when I find what I'm looking for at such a low price! I recommend to my friends as well

Date of experience: March 26, 2025
Arizona
2 reviews
0 helpful votes
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Price and quality are great.
April 5, 2025

A great company to deal with. So far you always have what I'm looking for

Date of experience: March 26, 2025
New Jersey
1 review
0 helpful votes
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Stop using stock photos
April 5, 2025

Book was an old library book full of stamps
No jacket
Was intended as a gift so very disappointed

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2025
Canada
1 review
0 helpful votes
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Good experience
April 5, 2025

My book arrived in a timely fashion and was in great shape...

Date of experience: March 26, 2025
California
1 review
0 helpful votes
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Faste turnaround
April 5, 2025
Updated review

My book was received in a timely manner and great condition.

Date of experience: March 26, 2025

Reasonably priced books
January 10, 2025
Previous review

I'm one who likes to hold a book in my hands. Being able to receive books at a reasonable price helps a lot!

All of my books have been received in good condition.

Date of experience: December 31, 2024
North Carolina
1 review
0 helpful votes
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Great selection of books and network of sellers. Wish there was a music section though...

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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Shopping easy
April 5, 2025

Shopping easy- receiving somewhat difficult due to different carriers and shipping issues. Still recommend to friends but with warning about shipping.

Date of experience: March 26, 2025
Illinois
1 review
0 helpful votes
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You have a better price than anyone else on old favorite I'm looking to replace. Your website was very easy to use.

Date of experience: March 26, 2025
Sri Lanka
1 review
0 helpful votes
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Good price for books
April 5, 2025

Was able to buy the book for a good price, but the shipping was a bit higher

Date of experience: March 26, 2025
Alaska
1 review
0 helpful votes
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I wanted express shipping, but there was no option for that.

Date of experience: March 26, 2025
Washington
1 review
0 helpful votes
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The affordable price drew me in
April 5, 2025

The affordable price drew me in. Additionally, the purchasing process was quick, easy and user friendly.

Date of experience: March 26, 2025
Kansas
1 review
0 helpful votes
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Always great prices
April 5, 2025
Updated review

Always great prices. The quality is always top-notch. I love this site! It was a killer recommendation.

Date of experience: March 25, 2025

Amazing prices and books
February 23, 2025
Previous review

Amazing prices and books. Easy access to find what I was looking for. Will be shopping again.

Date of experience: February 12, 2025
Idaho
1 review
0 helpful votes
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Good Book with great low price
April 5, 2025

This book: Foundations in Addictions Counseling, one of several in of (the Merrill Counseling Series) that I've purchased, was in good used-like new condition. The prices are low and shipping cost are reasonable. Very Satisfied Customer - Reklamation Ministries

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Great service!
April 5, 2025

Book was in great condition! It seemed almost too good to be true, and I was apprehensive about purchasing. I'm glad I did.

Date of experience: March 25, 2025