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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy quick ordering... we'll see how quick it comes and in what condition
I was pleased to find this book that was gently used. It was a great price.
I wonder if they're combining shipping on orders of several books. Shipping seemed a tad high, but I don't know all the details.
The movie i ordered came quickly and Is in great condition. I love Alibris. I've ordered from them before and have always been happy with my purchases. Highly recommend!
Love this site! I have bought from them before and will again.
Very happy with price, packaging and shipping of my book that arrived in perfect condition! Thanks!
Easy to shop, sort through preferences and great prices as a general rule.
Good -- delivered in a timely manner, and the book was in great condition!
The book arrived in a timely fashion. I'm late responding because we were moving and the mail kind of piled up.
So far so good I think this is only my second purchase so we'll see how things go I just opened an account
Smooth process! Was also delightfully surprised that the "suggested price" was super low.
I ordered this over 4 weeks ago and it just arrived. My class finish this week. This effect my assignments and over all grade.
Great to find a copy of a great 25 year old CD. The item was accurately rated…clean…sounded great. Sadly the hinge of the plastic case was broken, but it's a 25 year title and the CD is in excellent condition.
I found the item I wanted at a great price, in great condition, and shipping time was very reasonable.
Found my book at a good price and was delivered to me promptly.
It was easy to use. Very good prices. Had the book I was looking for.
As always, Alibris has the hook ups! Great variety, service, prices and shipping times.
Always variety, quality, and fast shipping at affordable prices!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

