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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,457
shipping
12,447
quality
12,441
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great price and quick delivery!
April 13, 2025

Everything was perfect. Thx! Ordering, payment, and delivery were quick and easy to navigate. Really appreciate the low prices and convenience.

Date of experience: April 3, 2025
Mississippi
1 review
0 helpful votes
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It was a very quick and easy process that wllowed to me to get materials needed for my SOC 333 class

Date of experience: April 3, 2025
Connecticut
1 review
0 helpful votes
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Ez-pz
April 13, 2025

Great price great service quick delivery great communication. A+

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
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It was efficient to add my order to the shopping cart and check out. Upon checking out, I was able to create an account that connected to my order.

Date of experience: April 3, 2025
District of Columbia
1 review
0 helpful votes
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Always a pleasure to order from Alibris
April 13, 2025
Updated review

Always get great deals and beautiful books from Alibris. And the rare problems that occur are fixed immediately.

Date of experience: April 3, 2025

Always a pleasure to order from Alibris
October 13, 2024
Previous review

Though I was hesitant to order from this specific shop via Alibris, everything worked out well.

Date of experience: October 3, 2024
South Carolina
1 review
0 helpful votes
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Good service
April 13, 2025

Have been buying from Alibris for over 10 years, very happy!

Date of experience: April 3, 2025
District of Columbia
1 review
0 helpful votes
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Alibris is uncomplicated, everything is very clear, and it's easy to get what you need and check out quickly. I love shopping on this site.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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I quickly found exactly what I wanted and a range of prices and conditions to choose from.

Date of experience: April 3, 2025
Florida
1 review
0 helpful votes
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Quick and easy!
April 13, 2025

Quick and easy! Had what I needed where others did not and at the right price!

Date of experience: April 3, 2025
Georgia
1 review
0 helpful votes
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There was a good price compared to other similar stores online

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Thanks for your help
April 13, 2025

We had no information from the seller and Alibris helped us.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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You promised $5off but no coupon codes work. Interesting strategy. I am waiting time on your sight. Your company lacks integrity. Now I know to stick with other sights that are more honest.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2025
Massachusetts
2 reviews
0 helpful votes
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Honestly, that's the most annoying part. Why can't I just rate this five stars and move on with my life? Everything was fine with the order. No complaints. But coercing a review out of someone is unlikely to yield good results.

Date of experience: March 27, 2025
Illinois
1 review
0 helpful votes
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I've been buying books at Alibi's for a few years now and am always satisfied with the service

Date of experience: April 3, 2025
Michigan
1 review
0 helpful votes
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I ordered it, I received it.
April 13, 2025

I went on the website, I saw a book I needed. I ordered it. It came!

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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A Great Start
April 13, 2025

My first Alibris order … went smoothly, without a negative. Correct product arrived VERY TIMELY and in great condition.

Date of experience: March 12, 2025
New Jersey
1 review
0 helpful votes
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Fist of Satisfied
April 13, 2025

Love it was satisfied with book. Loads of fun. Will buy again.

Date of experience: April 2, 2025
California
1 review
0 helpful votes
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Only request is to show shipping time earlier in the process

Date of experience: April 2, 2025
California
2 reviews
0 helpful votes
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Order arrived before scheduled time. The item arrived with no damage.

Date of experience: April 2, 2025
Illinois
1 review
0 helpful votes
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Book: "Kaethe Kollwitz Letters..."
April 13, 2025

I was disappointed in the condition of the book. The cover immediately tore at the bottom. The cover and several first pages were creased. Many pages throughout were underlined in pink or yellow markers. There were several pages with comments written in ink or pink marker. The book was very worn.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2025