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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Order arrived before scheduled time. The item arrived with no damage.
I was disappointed in the condition of the book. The cover immediately tore at the bottom. The cover and several first pages were creased. Many pages throughout were underlined in pink or yellow markers. There were several pages with comments written in ink or pink marker. The book was very worn.
Thank you for suggesting a minimum for free shipping and then calculating diff. Shops to lower fee - nice to add another book, and great price.
Found everything I wanted with quick delivery and excellent condition.
So easy to find the book I want at an incredible price! Thank you!
Nice to find books which are difficult to find. I have received excellent service on previous purchases.
A great value and a great way to start a collection of cookbooks!
Love all the things from my past... so much to choose from, vintage to current!
I love Alibris. I keep coming back. Highly recommend. I have ordered from Alibris for years. I'm never disappointed.
I checked that I didn't want to get your newsletter, then on the final page you added back the checked box to receive communication ignoring my original request to NOT receive further communication
All my orders have come in a timely fashion (usually under one week) and in very good condition
My book was in perfect condition, was fairly priced, and arrived promptly. Thank you!
Good selection prompt service, item are s as described or better condition
Easy to find what I wanted, and a competitive price. Images and info made it possible to confirm it is the right book.
Quick, easy way to find books that are out of print and that are being price-gouged by Amazon marketplace sellers.
Great price for used book, best price that I found was on Alibris
It's always a pleasure to shop with Alibris. I live outside the US and our freight charges always concern me but Alibris does its best to offer fair prices. One of the finest services you can find anywhere!
I am new to this site but read the reviews so decided to give it a try. Glad I did! The price was great, the shipping was fast, the CD played perfectly and the case and sleeve all in great condition. Excellent experience on my first try.
I wanted a somewhat obscure book, and alibris found a seller for me. This time I ordered three books, and all three have been delivered.
Other big merchants did not even offer one of the books ordered.
I found the particular book I wanted within 30 seconds. Even faster than usual.
Quick and easy, always find what i'm looking for. Love this site.
Excellent. Never disappointed with my purchases. All come in good condition.
I love being able to see books from many sellers, to sort by condition is especially helpful. Website is quick and easy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

