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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy ordering process. Had a checkout as guest feature which made things go faster.
No muss, no fuss. Good prices and always the book I am looking for is here.
So far so good... but I have never ordered anything from you before...
Buick & easy with a good description of the book's condition
Wait until I get the books
No more to say and this damn survey is a pain in the bottom!
Easy form to fill out! More when I receive my order. No more to say right now
Beats Amazon by a mile. Great options, great prices, great service.
The CDs worked fine. Everything arrived in good order. Overall, a positive experience.
Thank you for not having extremely long required Terms of Service to read. The Privacy Policy was reasonable.
Straight forward, easy site to use. Good price. Good explanation of product rating.
8.5/10 The books arrived to the location, the book was not in bad conditions.
Awsome shopping experence. I found a cd that i have been looking all over for and a good deal on books.
I'm being lazy on my review but i definitely received my book without worrying about scams or anything.
My first order with Alibris, and it was cancelled. No sign of a refund in my PayPal account.
Arrived promptly and book was as described. Satisfied with Alibris.
I've been looking for these books for as long as I can remember. Thank you so much!
I wanted to find a reputable bookstore from whom I could buy books on a regular basis. I found your system to be fast and proficient! Thank you!
I usually find what I am looking for, but sometimes I feel the shipping costs too much
Easy, straight forward. Had many copies of the book I wanted
Quick and easy process. It allows me to use PayPal. Thank you.
Good price and quick delivery. Good tracking. Book in good condition.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

