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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find the book I needed. Shipping was reasonable and communication was good
The only thing that would make it better would be if you calculated price + shipping with the selection.
Exceptional service
Shipping was fast and product was better than expected. Highly recommend this seller. Will definitely buy from Albris again.
I received my art book in a timely manner and though it was used it was in perfect condition! It looked like new! I would have paid more than twice as much on Amazon for it
The shopping experience was very user friendly. Alibris has provided excellent service based on all my purchases thus far.
The shopping experience is very user friendly. The price comparison is much cheaper than other online sellers most of the time.
Mostly good; one of the 2 Field Guide to American Wildlife books I ordered was rated "good condition"
I would have rated it as "fair". It was serviceable, regardless, especially for an old edition that is not easy of find.
I had ordered a book and paid for it but apparently the book was unavailable by the time I placed my order. Alibris immediately sent me a message informing me as such and had already placed another copy in my cart for my approval and also refunded me for the first book. I love the efficiency!
Website is easy to navigate and offers clear options and details about every book and their condition. Received in timely fashion and the book condition was as described. The price was the best I found.
This was my first experience with Alibris. The prices are awesome! It took a little longer to get my books than what I'm used to with other places. I am willing to make that trade off for the price and the books were brand new. Great first experience, will definitely buy again!
Quick and easy to find what I'm looking for and to check out. I love finding the books I'm looking for at great prices. Now, only if we could work on the shipping costs and getting them down.
Alibris always has what I'm looking for! The website is easy to use.
Alibris for the win! Alibris never disappoints! Thanks!
It's sad shipping is so high, I'm Thankful for Used Books. There's a wide variety and always seem to find good quality used books.
Even though it left cart, I found it again. I though it was saved for 24 hours. I guess LESS now.
I paid extra to receive my order in two days, but it never came in two days. It gave several days after.
Ordering was smooth, products arrived as described and in a timely manner
Absolutely frustrating buying process. Bait and switch — I was told if my I was told I could get five dollars discount by giving my mobile number to receive text messages. I did this, and only after I went through that clunky process, learned that the five dollar discount only applies if my order is over $45.
My order was 43.31, and I knew there was another book I wanted, so I went to add that book. With the five dollar discount, I would at least get the free shipping and therefore I could get my book for just 2 1/2 dollars.
So then I tried to start shopping again, of course, your checkout process does not enable this. I had to open up another tab, and start all over going to a libraries. I shopped I found the book I wanted I added it and nowhere is there a place for me to put my coupon code that I spent so much time getting. Unable to find any options for navigating or a way to edit the order, I clicked on place the order, assuming it would take me to another screen where I could add my coupon code. No, that finalized the order and I ordered an extra book that I would not have purchased with the additional five dollars shipping, I'm going to cancel my order, I'm sick of trying to deal with your stupid website
Shipping address was very old. I never saw an opportunity to set it or change it. I input all my payment information. Then didn't find a chance to edit the shipping address! With confusion and uncertainty, I decided to go backwards, change the shipping address, then had to redo all the information I'd put in earlier. Annoying.
It's so nice to have an inexpensive alternative to Amazon. Thanks!
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Excellent literature! That's enough out of me! I don't care to do this
The book was in fine condition, was offered at great price, and arrived on time,
I was able to locate a book which was not available elsewhere.
The book that I ordered arrived and was in like new condition. The book arrived early.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

