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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Lightly used just as described. Affordable. Only thing that dings you is that shipping is just as or more expensive that what I'm buying! For something that lightweight, I would expect a faster ship time than a week.
Book arrived quickly and in excellent condition. Appreciate the large selection of used books that they keep in stock.
Including this order and all previous orders, I have been exceptionally pleased. All orders were as advertised and in all cases so far, exceeded the descriptions. Prices are great and service is outstanding and I have no hesitation recommending Alibris.
The book has been out of print and hasn't been published for 40 yrs. The book was received earlier than advertised. Excellent service. Thank you.
Could not have been smoother. I look forward to reading the book.
Found everything fast - - and as reasonably priced as possible, I think.
Currently replacing a prior order of DVD set which did not play. Pursuing refund for the first attempt. Coupon to help make up for shipping cost was appreciated. Should have avoided new seller without much track record - despite product billed as "new" and "in original packaging."
Delivery not on time. Not sure when the book was in my mailbox.
You never choose my most frequent shipping address and I always have to change from a cousin I sent to once. I wish this could be fixed.
Shipping costs seem higher every time I'm mere, but I love buying from independent sellers and will continue to do so.
I returned this item for the reasons already stated, the book contained NO worthwhile info. For repairs. My order indicates a refund was issued yet refund has been credited to my account
I ordered a book for a friend in a nursing home and it was delivered accurately in about a week.
I love buying from Alibris. Fast transaction and easy payment along with good price.
I ordered 4 books from 2 sellers. All were rated "very good", but the quality varied from no markings and barely worn to multiple notes, highlighting, and underlining on every page. The last one definitely did not qualify as "very good" quality in my opinion.
Alibris has a wide selection of books, and almost always the ones I want.
Fast order process made easy, will definitely order again.
Placed my order, waited a week and got my book. It's in really good condition and am happy to have a new addition in my reading
I am always pleased with my experience shopping for books through Alibris! So straight-forward and trouble-free.
I was grateful to find a nice copy of the book I was looking for! It came in a week and I was both grateful for the price and the condition it was in!
Book I received is basically brand new! Love that. Fast shipping, excellent packaging. Very satisfied.
Easy to find the books I'm looking for and easy to compare available copies
I had a good experience. Easy, variety of books, good prices, easy to pay
I ordered a book online. I paid for it. It came to my house in the mail, via the USPS
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

