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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I received my order and my e-textbook is easy to study with. The e-textbook has an option for audio reading, so I can play the audio and listen to the chapters while I'm working on things.
Fast shipping. Book was in excellent shape. I will order again from alibris when I need an out of print book.
Product was in good condition and good price. It came in a reasonable time frame. Used books are the way to go, unless it's for a gift of course. Books are so expensive and stay in great shape for awhile. So making them available to others at a reasonable price makes sense.
Good! Exactly as ordered, and it arrived very quickly, no rips or tears or bends. Appreciate it! Thanks!
Very informative and easy! Love the cost of the books, no hassle easy to scan for description and details.
The book was Like new. I Received it in a good timly manner. I had no issues with receiving it. The Pages & cover look new.
Received item as described. Good shape and before promised date. I had ordered the wrong item because i thought i was ordering a cd version of the item.
For those things I have ordered, I am pleased with all concerned.
Great book, in fantastic shape! It was clean since I need to write in it, I needed a completely clean copy.
All items received without n a reasonable amount of time. All in expected condition - very pleased- thank you!
Great price. Book was is excellent condition. Shipping as described thank you. Great selection. Thank you.
My order was well packaged and came right on time. I will be a repeat customer for sure. Albiris rocks!
Every thing went well, got my book when expected. Condition of book was as described though there some writing in it
Easy experience
Hoping for better experience/last order never received
Prices are great and the free shipping limit is low. Great storefront.
Always faithful representations of the quality of product
I would not purchase through this company again. One item was out of stock and it took 4 emails to get a refund. The other item I ordered was not in fact made of linen as I was led to believe and there is not information on the tag. The materials coming from this company have multiple business names.
Quick delivery! I'm very pleased to give them a thumbs up anytime!
Lightly used just as described. Affordable. Only thing that dings you is that shipping is just as or more expensive that what I'm buying! For something that lightweight, I would expect a faster ship time than a week.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

