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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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It was easy. It would have been nice if the website include where it would be shipped from.
Books in great condition, deliveries always on time! Thanks!
Selection of available books was ok... Would love to see an added feature suggesting best books for a specific subject.
Found books I was looking for. Have always gotten good service.
Always the best experience buying from Alibris. Com. Hassle free, great return policy and customer service.
Great price, fast shipping, excellent condition! 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
This is the first time purchase through Alibris. There were four books, all older editions. All four came through in good condition as shown & described. Shipping time was very good. Pricing was good. Follow up & tracking were good.
The website was down the first time I tried to order but my order went through just fine this time.
My book was in good condition, as described and was shipped in a timely manner. I am happy with my purchase.
Good price for book, Future Faces of War, but book cover was somewhat warped, not in the new condition advertised.
Easy peasy. I can see the prices and the condition of the book.
Would buy again. Nicely packaged, received in a downpour and book was dry. Here are your 100 characters, Alibris.
The order came out very good as i expected and i highly recommend everyone buying stuff from alibris
Easy to order and not looking to get anything from me. Felt genuine in their desire to inform.
It's a book. It got here in a timely manner. They are demanding I at least 100 letters in this review.
Books mostly as described, shipping was a bit slow. I was surprised at the amount of dirt on the book covers.
One, Anatomy of an illness which I purchased for a very sick friend had a large patch torn off of the cover.
I received my book promptly and without mishap. It was a great price and fair shipping. I would recommend this seller,
The book I ordered arrived promptly and without mishap. It was in great shape, exactly as described.
All I might add is that it might be nice to have a CC saved for future use, if you can keep it safe, otherwise, I am okay entering it each time.
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Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

