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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Alibris is my go to bookstore. The only thing I wish would be for a choice of shipping.
It was quick and easy. Thanks. I am glad to have the books to learn more about what Beverly believes and how she eats healthily and also to share with someone as a Christmas gift.
The two books I received are in pristine condition, like new. The description was on target (not exaggerated). Shipping was prompt and books were well packed in appropriate sized packaging.
Shopping on the site was a simple a process as anywhere. I was consistently updated on the status of my orders. Items arrived in a timely manner, well-packaged and in the agreed condition. Overall, am very satisfied with my experience.
I liked their selection and received my order very fast, I can see ordering from them again soon...
Easy, convenient no fuss about what I needed. Saves on the budget.
All three books arrived, in excellent condition, on time. The prices were very fair, and I'm very pleased with my order.
The book took way too long to get to me. It was packaged well and it was in tact but just took forever to get here.
So painless. Thank you for making this so easy for an older woman!
Got the book faster than expected. We were afraid we'd miss the occasion for the book, based on the estimated arrival date, but it came early. Great condition.
I quickly found the book I wanted. The price was very fair. This is quite typical of my experience with Alibris.
I found all the books I had hoped to find as well as others on similar topics. As always, the prices are excellent. The total shipping cost is rather high, however.
As a Canadian I would have appreciated knowing my package was coming after being delivered to your warehouse in New Jersey. As far as my tracking was concerned the package had arrived and was waiting for pickup. How was I supposed to know it would be sent to me from there? I had to write to you to find out… a better tracking from alibis would have helped and been appreciated. As it was I had to wait to receive without any sense of where my package was from New Jersey to Ottawa.
I ordered a paperback book and it arrived in excellent condition. The order was filled and delivered in a very timely manner.
Alibris has never failed to connect me with the books I want. Ive had no problems with shipping, delivery, or payment. Great job!
You've had all the books I've recently looked for; love that you have used books. Really happy with 1st order received last week; looking forward to receiving this next batch. Thank you for using PayPal.
Fast shipping and great customer service. Product was as expected. Was able to find a book from my childhood to give to my brother who has special memories of being read to by our grandmother.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

