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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fast shipping and great customer service. Product was as expected. Was able to find a book from my childhood to give to my brother who has special memories of being read to by our grandmother.
The order process worked just as it should and I received the book in a timely fashion and in excellent condition. Thank you.
I started to order yesterday but had to abort. I had to wait until today for the book to show back up in inventory, but it all ended well.
Fairly rare book by talented but little known tonalist. Extremely well-packaged and beautiful book. A prized volume.
Fantastic selection, good prices, Easy to navigate, thank you!
I wish I could know the shipping cost before hitting final checkout because it wholloped me! Then I had to go back and recalculate for my budget. Is there a way if I choose copies of books coming from the same source that I can save? This isn't clear to me.
Shipping is a bit on the high side and should be included in the purchase price!
Fast shipping. Quality piece! Would gladly purchase again from this seller! Thank you for the prompt and courteous service!
Great prices and selection... very easy to navigate... great site for buying books and movies
It was easy to find the book I was looking for and to order it. The one thing I didn't see was shipping options. That would be helpful to know what shipper is going to be delivering it.
I can always count on Alibris to have the books I look for. It's a wonderful, reliable source.
Our two copies have arrived (hardback!). They're next on our to read list. Thank you. (We are a 2-person book club, and thus we order two copies.)
No issues, received quickly, item was as described. Nice alternate to paying full price for a textbook for a short 40 hour class.
I had to request each item twice because I had to go looking for why you rejected my old password. Somehow my 2 book choices got saed to one order and I had to start another order after I changed my password as required by your program. Annoying.
I odn't like that you cant see the rating of the sellers when you are picking out the books. I signed up for one seller who had a 1 star rating and I couldn't get rid of it so ended the transaction and started over. Postage today widely variable.;-(((
Looking for a specific book—I found it here. It got it quickly and was very pleased at the condition and price.
Always have what I need regardless of how out of the norm it is to most.
Book arrived, in great shape for reasonable cost. I had never heard of this company and was pleasantly surprised to find a new favorite.
Always great quality and service. I've never had a problem with this seller. Will buy from the again when I have the opportunity. Thank you!
Great site! Great prices great service great books My favorite used book source
Book was exactly as ordered and packaged very well. The book was clean and just what I wnated. Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

