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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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I received a hardcover "Playlist For The Apocalypse" that seemed like new, and for a good price. Great quality, prompt delivery and service. Thank you!

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Site is easy to use
June 3, 2025

Site is easy to use. I found what I was looking for very quickly and there were several options available.

Date of experience: May 23, 2025
Maryland
1 review
0 helpful votes
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It was fine
June 3, 2025

It was fine. It was ok. First time using it didn't use it long to form an opinion yet.

Date of experience: May 23, 2025
Colorado
1 review
0 helpful votes
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Little Delayed.
June 3, 2025

Condition of the book worth the cost. I don't understand why these review needs to be more than 100 characters? Next time you guys should think of changing this.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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Date of experience: May 23, 2025
Canada
1 review
0 helpful votes
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Just in the nick of time...
June 3, 2025

Took just over 3 weeks to receive, days before the second part of the postal strike is supposed to take place. Still owed $9.74 for shipping or something, just how does that happen anyway?
Book undamaged, though it was just shipped in a thin opaque plastic bag without packing or padding of any kind.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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It's a tedious process
June 3, 2025

It's a tedious process. But I suppose what do I expect given that I am at my enemies' mercy. What did I specifically do? It's a lot of you alls.

Date of experience: May 23, 2025
Virginia
1 review
0 helpful votes
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They said order would arrive in 7-9 days but it took over a month. Way too long. Got an email that it was sent: 2 weeks later it had not moved from that location. 2 weeks after that TODAY it arrived via US mail.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2025
Ohio
1 review
0 helpful votes
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Easy and not very expensive depending on the item/items you are looking for.

Date of experience: May 23, 2025
Massachusetts
1 review
0 helpful votes
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Excellent service, great book
June 3, 2025

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent

Date of experience: May 23, 2025
Kentucky
1 review
0 helpful votes
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Site is easy to use and provides a lot of information for the user.

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Always enjoy the surprising deals on academic books that I need.

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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NICE I LOVE THEM
June 3, 2025

Good condition fast shipping though they did ship separately but overall worth it! Will order again

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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I have shopped with Alibris for a number of times in the past, and it has all been very professional. I hope this one will be different.- Esther.

Date of experience: May 23, 2025
Minnesota
1 review
0 helpful votes
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Alibris is my favorite place to purchase books -- great website.

Date of experience: May 23, 2025
Indiana
1 review
0 helpful votes
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Buying format was fast using PayPal.
I'll see how long it takes to get book.

Date of experience: May 23, 2025
Colorado
1 review
0 helpful votes
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I found the books I wanted at a good price. I ordered paid and was done.

Date of experience: May 23, 2025
Pennsylvania
1 review
0 helpful votes
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Great purchase
June 2, 2025

The book condition was good. Although it looks used, but it will serve my purpose. The delivery was on time.

Date of experience: May 23, 2025
Alaska
1 review
0 helpful votes
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Not too impressed
June 2, 2025

Not too impressed. I ordered a book on the 20th and received no indication it had to pend. When I checked on my order today the website said I *had* no orders. Because the Paypal transaction was showing, I sent an email message - itself unimpressive in that it appears one *must* use your in-website emailing and a customer cannot cc themselves. (If there *is* a way to do this, it's not apparent at all) - and the message was rejected! Error message with lines and lines of code returned to me.

I have now just re-ordered the item - and it says 3-31 days!? I receive books from the eastern portion of England faster than that. I hope this is just the cushioning effect and the book comes much sooner than 31 days.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2025
Iowa
1 review
0 helpful votes
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Haynes Manual
June 2, 2025

Book arrived in good condition and in a timely manner. The price was quite reasonable. The service was competent... well worth the effort to order from Alibris.

Date of experience: May 23, 2025