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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Fast & Inexpensive
June 3, 2025

I saved a lot of money buying this text book used. Shipping is fast! I will definitely use this site again.

Date of experience: May 24, 2025
Washington
2 reviews
3 helpful votes
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Book arrived on time
June 3, 2025
Updated review

My order was received on time. I find it annoying, however, to be sent an email purporting to be a simple request for confirmation of receipt of my order, only to discover that it is in reality a form compelling me to give a review that commands me to write at least 100 characters! Fool me once, shame on you.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2025

Alibris is a great site for books, rare and otherwise
May 10, 2025
Previous review

Alibris is a great site for books, rare and otherwise. They're my go-to for myself and gifts for family.

Date of experience: April 30, 2025
Colorado
1 review
0 helpful votes
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I love that you have the book I need that is hard to get. Thanks!

Date of experience: May 24, 2025
Georgia
1 review
0 helpful votes
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Great prices
June 3, 2025

I ordered six of the same book for gifts. Even though they were used, they looked new. I am very happy with Alibris.

Date of experience: May 24, 2025
Wisconsin
1 review
0 helpful votes
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Try to search out the location within Milwaukee where the book was being sold from what store location no one what's knowledgeable to help me

Date of experience: May 24, 2025
Massachusetts
1 review
0 helpful votes
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Pre-filled all of my necessary information, so it literally took me a minute to find the book and order it.

Date of experience: May 24, 2025

Like clockwork
May 9, 2025
Previous review

Book was delivered on time, arrived in fine condition, and was exactly as described. The experience was painless and professional in the highest degree. Highly recommend Alibris and their commitment to continuous improvement of the process.

Date of experience: April 29, 2025
Arizona
1 review
0 helpful votes
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Find my book
June 3, 2025

I was concerned I hadn't received the book. But when I picked up the mail next day, there it was. Thank you so much.

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
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Easy to purchase
June 3, 2025

Easy to purchase. Clear and concise description. Return customer.

Date of experience: May 24, 2025
California
1 review
0 helpful votes
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Mystery solved
June 3, 2025

You had the book cover I wanted, done by a special artist a long time ago. That was the mystery I got the answer to.

Date of experience: May 24, 2025
California
1 review
0 helpful votes
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It was quick and easy check out and processing. All items on Wishlist are updated regularly.

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
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I was not able to obtain the quality of the order and not sure I should proceed.

Date of experience: May 24, 2025
Connecticut
1 review
0 helpful votes
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Quality Item; Less than Desirable Service.
June 3, 2025
Updated review

I received the book as ordered, but it took longer than the estimated time. The description was accurate. EMails written were not replied to by the seller.

Date of experience: May 24, 2025

Book received, but responses less than desirable.
April 24, 2025
Previous review

I received my book, 24 days after ordering; 19 days after shipping; only 1 out of 3 emails answered;
A tracking number was given, but USPS had no record of it.

Date of experience: April 14, 2025
Vermont
1 review
0 helpful votes
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Found what I was hoping for, ordered three books, received them all in a short time - ease! It's nice to be certain you can find what you're looking for and get to be a part of repurposing loved books.

Date of experience: May 24, 2025
GB
1 review
0 helpful votes
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That was easy
June 3, 2025

That was easy. Just holding back one star to see how delivery is!

Date of experience: May 24, 2025
Missouri
2 reviews
0 helpful votes
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Alibris delivers!
June 3, 2025

Thank you again and again for the book deliveries! It's always a delight to receive my next book. Your service is the best.

Date of experience: May 24, 2025
Colorado
1 review
0 helpful votes
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Great prices and ease of use for the website.************************************************************

Date of experience: May 24, 2025
Connecticut
1 review
0 helpful votes
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Spoiled by the likes of Amazon, I really appreciate a no nonsense,, straightforward purchasing experience. This one was perfect.

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
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Pleased with you
June 3, 2025

Good service. Enjoying my book I talked to a person. That was wonderful. Not sure what else to say. I appreciate you sending my order in a timely fashion.

Date of experience: May 24, 2025
California
1 review
0 helpful votes
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Love you guys!
June 3, 2025

Love you guys! I'm always pleased with Alibris. Keep up the good work.

Date of experience: May 24, 2025
Washington
1 review
0 helpful votes
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I received a hardcover "Playlist For The Apocalypse" that seemed like new, and for a good price. Great quality, prompt delivery and service. Thank you!

Date of experience: May 23, 2025