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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I ordered six of the same book for gifts. Even though they were used, they looked new. I am very happy with Alibris.
Pre-filled all of my necessary information, so it literally took me a minute to find the book and order it.
Book was delivered on time, arrived in fine condition, and was exactly as described. The experience was painless and professional in the highest degree. Highly recommend Alibris and their commitment to continuous improvement of the process.
I was concerned I hadn't received the book. But when I picked up the mail next day, there it was. Thank you so much.
You had the book cover I wanted, done by a special artist a long time ago. That was the mystery I got the answer to.
It was quick and easy check out and processing. All items on Wishlist are updated regularly.
I was not able to obtain the quality of the order and not sure I should proceed.
I received the book as ordered, but it took longer than the estimated time. The description was accurate. EMails written were not replied to by the seller.
I received my book, 24 days after ordering; 19 days after shipping; only 1 out of 3 emails answered;
A tracking number was given, but USPS had no record of it.
Found what I was hoping for, ordered three books, received them all in a short time - ease! It's nice to be certain you can find what you're looking for and get to be a part of repurposing loved books.
Thank you again and again for the book deliveries! It's always a delight to receive my next book. Your service is the best.
Good service. Enjoying my book I talked to a person. That was wonderful. Not sure what else to say. I appreciate you sending my order in a timely fashion.
Love you guys! I'm always pleased with Alibris. Keep up the good work.
I received a hardcover "Playlist For The Apocalypse" that seemed like new, and for a good price. Great quality, prompt delivery and service. Thank you!
Site is easy to use. I found what I was looking for very quickly and there were several options available.
It was fine. It was ok. First time using it didn't use it long to form an opinion yet.
Condition of the book worth the cost. I don't understand why these review needs to be more than 100 characters? Next time you guys should think of changing this.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

