Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It is quick and easy to use your site. The prices are comparable to Amazon.
Two of the three books ordered arrived within just a few days, while the third from Reno took over a week. But all arrived in the condition stated.
Love the fact you have books that are difficult to find. Esp those published in Scotland.
Always look first to get good condition used books from Alibris. Have always had a positive experience and would recommend
I couldn't remember the title or author of the book I wanted. I searched on two keywords I thought were in the title. Alibris search results returned an extensive list of titles and cover photos(!), the latter which enabled me to find the book quit quickly.
Great Job, most professional, thank you very much!
Have a wonderful evening:)
God bless you always.
Very happy either my purchase. I could not be happier, very fast shipping at a fair price. My first purchase from the site and I was very pleased.
This is the second order of books I have made today. I am always happy with my experience here.
Found it fast, knew I would. I am at this site now almost weekly.
Everything was delivered on time and books were in perfect condition. Ordering process was easy…………………………………
Got what I ordered in an efficient timeframe and my items were in great condition. I've enjoyed using the books I purchased in my classroom and will use this company again.
I live in South Africa and some recommended books are hard to find. I was coming to Canada on a visit and placed an order with Alibris. All my books arrived and I cannot wait to start reading. Postage was expensive though.
I've been ordering through Alibris for years and always had good experiences with prompt, accurate delivery.
Received in time and impeccable service. I ordered it online. It was wonderful to receive the package in time.
The book arrived in like new condition. I seldom order from Alibris because I get free shipping with two other online booksellers. This time neither seller had the book I wanted.
It was a little rough because you said my valid card was invalid so I had to add it to my PayPal account and it went through fine.
I received my order, but it took so long I could've went to the bookstore and made a purchase. The book was in good shape so I'm grateful for that!
Everything arrived in a timely manner and the books were all in good condition, so I was happy with my order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

