Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great it came super fast and it was in good condition thanks so much cxxxxxxxxxx this review tho is very annoying
Always a pleasant experience. I use Alibris for nearly all my reading needs.
Thank you for being in existance, offering hard to find/out of print books; I appreciate your work. When I am interested in locating a difficult to find book, I know that I can come to your website and will likely have success. Again, thank you.
Fast and furious--and you tend to have the books I want and good prices compared to those of other sources.
It took about a week with no response from the seller to get my order sent out after the label was printed. And took a while for the label to even be printed. Just wish shipping and communication was better
Excellent. Quick delivery, and the book was exactly as described. I use Alibris regularly and recommend it.
I bought a book, you guys sent it to me. Stop sending me emails asking if I got my order. If I didn't get my order, I would definitely let you know. That's how commerce works.
Simple and easy, as usual; my go to used book source; I'm a creature of habit.
Any (other than a new) book I look for on Alibris, I find. The search process takes seconds. Paying for it, including the information input required, takes a minute. The estimated time of delivery is provided in the form of a time range. And, almost all of my purchases have arrived within that range.
Simply put, all the agreements between Alibris and the sources of the books I order are kept. Yes, that's the way it's supposed to be and with Alibris, that's the way it is.
I seem to have found the only existing copy of this book wieoinfadoinessio ne esonecktos hae a[webvaeownee
IT WAS FINE i GET TIRED OF WRITING REVIEWS. EVERYBODY WANTS A REVIEW THESE DAYS
It was very simple to order my book and it was delivered at a reasonable time. I will probably use this site again when looking for more books to purchase.
Difficult putting in wish list and get back to original authors books. Pulled up killer not kilper, B
I loved the Hamlyn Book of Ghosts as a child and I am so pleased to have it again! Thanks for the prompt service.
I like supporting independent book organizations. It is easy to navigate this site - and I am grateful that Alibris offers expedited shipping. Thanks for being a rich resource for finding meaningful literature. Cjros/
I received the books they were in great condition, I have read 1 and am starting the second and am enjoying them very much I am learning a great deal. Thank you so much,
The website was easy to use. Thanks very much & have a great day.:-)
This company has very good prices for their DVDs and it didn't take much for me to fill out the information and we've already ordered a DVD from them before and it came very quickly which I was very surprised about
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

