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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was really easy. I have ordered from Alibris before and been very satisfied with the books as described, as well as the prices
Good!----------------------------------------------------------------------------------------------------------------------------------------------
Everything was as expected. Book came in the mail after about 14 days
Shipping charges are outrageously high. Prices before shipping charges are good.
Very reasonable price. Book came in excellent condition and in good time.
Hard to navigate website. Does not say when will arrive until the end.
Quick shipping, excellent condition I don't have much to say, but if I need fifty words, I'll keep going. Is that enough?
Thank you for ease of ordering! I hope it comes on time. First time buyer.
Alibris is always easy to purchase used books for the right price!
I have purchased many books on Alibris. Always had a good experience.
Easy access. Looking forward to more. Love reading a book I can hold
I received my book very quickly and in very nice condition thank you!
Easy to work with; fast shipping.
No issues, communication good.
Hard to comparison shop when shipping charges can't be seen until checkout. Please include this info on each item's pricing page.
Smooth, uncomplicated Thank you Alibris. Usually has what I'm looking for.
Easy ordering, prompt shipping and arrival and book is in great condition.
Would not take valid credit card, had to use other card and the submit button is not working right
My credit card did not go through for some reason. A message appeared instructing me to edit the card information. However, the Alibris system provided no way to return to the card information entry page.
When I need a book, Alibris is my go-to. Never been disappointed.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

