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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,455
shipping
12,445
quality
12,439
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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It was really easy
June 26, 2025

It was really easy. I have ordered from Alibris before and been very satisfied with the books as described, as well as the prices

Date of experience: June 16, 2025
Pennsylvania
1 review
0 helpful votes
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You had the book I wanted at an exceptional price, and I'll receive it in plenty of time to take on vacation. You beat Amazon!

Date of experience: June 16, 2025
Kansas
1 review
0 helpful votes
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Good!-----
June 26, 2025
Updated review

Good!----------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: June 16, 2025

ALL GOOD!...
June 5, 2025
Previous review

ALL GOOD!

Date of experience: May 26, 2025
Virginia
1 review
0 helpful votes
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Ordered a book
June 26, 2025

Everything was as expected. Book came in the mail after about 14 days

Date of experience: June 16, 2025
Rhode Island
1 review
0 helpful votes
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Shipping charges are outrageously high. Prices before shipping charges are good.

Date of experience: June 16, 2025
Ohio
1 review
0 helpful votes
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Nicely Done
June 26, 2025

Very reasonable price. Book came in excellent condition and in good time.

Date of experience: June 16, 2025
Louisiana
1 review
0 helpful votes
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Hard to navigate website
June 26, 2025

Hard to navigate website. Does not say when will arrive until the end.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2025
Maine
1 review
0 helpful votes
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Book received
June 26, 2025

Quick shipping, excellent condition I don't have much to say, but if I need fifty words, I'll keep going. Is that enough?

Date of experience: June 16, 2025
Macao
1 review
0 helpful votes
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Thank you for ease of ordering!
June 26, 2025

Thank you for ease of ordering! I hope it comes on time. First time buyer.

Date of experience: June 16, 2025
Arizona
1 review
0 helpful votes
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Alibris is always easy to purchase used books for the right price!

Date of experience: June 16, 2025

I have purchased many books on Alibris
September 29, 2024
Previous review

I have purchased many books on Alibris. Always had a good experience.

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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Alibris good,
June 26, 2025

Ordering the book was easy. The process only takes a few minutes.

Date of experience: June 16, 2025
Arizona
1 review
0 helpful votes
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Easy access
June 26, 2025

Easy access. Looking forward to more. Love reading a book I can hold

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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Fast shipment and great item
June 26, 2025

I received my book very quickly and in very nice condition thank you!

Date of experience: June 16, 2025
Pennsylvania
1 review
0 helpful votes
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Book order
June 26, 2025

Easy to work with; fast shipping.
No issues, communication good.

Date of experience: June 16, 2025
New York
1 review
0 helpful votes
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Hard to comparison shop when shipping charges can't be seen until checkout. Please include this info on each item's pricing page.

Date of experience: June 16, 2025
Massachusetts
1 review
0 helpful votes
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Smooth, uncomplicated Thank you Alibris. Usually has what I'm looking for.

Date of experience: June 16, 2025
New York
1 review
0 helpful votes
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Perfect transaction
June 26, 2025

Easy ordering, prompt shipping and arrival and book is in great condition.

Date of experience: June 16, 2025
Virginia
1 review
0 helpful votes
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Would not take valid credit card, had to use other card and the submit button is not working right

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 16, 2025
California
2 reviews
0 helpful votes
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My credit card did not go through for some reason. A message appeared instructing me to edit the card information. However, the Alibris system provided no way to return to the card information entry page.

Date of experience: June 16, 2025
Louisiana
1 review
0 helpful votes
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When I need a book, Alibris is my go-to. Never been disappointed.

Date of experience: June 16, 2025