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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Very nice, quick and easy. Trustworthy. Delivery was fast, even though my oackage had to go far. The quality of the b ook I ordered was marked as 'good', I would mark it much better.
It was easy to find what I was looking for for a really good price! Even with shipping it was cheaper than I was able to find at stores near me. It also arrived earlier than expected which was a very pleasant surprise.
Easy to order and no issues so far. I found everything without any problem.
Fantastic quality and shipping speed, will order from this store again!
But a bit challenging for this 80-year-old. I looked at my mailing address and I wanted t0 add my apartment number to the form, but it wouldn't add it
so, I had to start the prosses over
Great way to purchase books! It was recommended to me several years ago by a Masters Library Science who knew her stuff!
Love this approach! Never disappointed! Wide selection!
Worth the wait!
So easy to purchase an e-book and you can choose between 180 day, 365 day and lifetime rental periods.
It's always great! I genuinely respect, appreciate and approve of Alibris. And I trust them!
Great place to order books and movies! Excellent selection and low prices.
Very Good, Thank you. My book arrived ans is like new. I have been reading...
Great selection of vendors and quick service, highly recommended.
Quick and easy, love it. I came to the site just to check it out again and found a significant reduction in price on a book
Book came in as described in condition advertised. Fast shipping.
Very pleased with price, condition of the item, packaging and shipping time.
I prefer used books. The site is easy to navigate and they had multiple copies with the best prices.
Very please with the ease of the transaction and am sure the product will arrive as advertised
I found what I needed at a reasonable price and decent condition
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

