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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have never been disappointed when I've ordered from Alibris. Most of the time I find a book I'm looking for at super reasonable pricing.
Alibris is my go to book store. I have never been disappointed with an order. Read the descriptions carefully to make sure what you're ordering is truly what you expect.
This was my first time ordering from Alibris and I couldn't be happier. Books were reasonably priced and arrived quickly. Will use again.
Alibris always makes it super easy to buy books.
Thanks you for being there and giving us an option NOT to put money in Bezos' bank account!
I appreciate the ability to make sure used books get a second life too!
Easy and fast. Got this book from another vendor and it was full of highlighting and scribbled notes. I am hoping for a better outcome.
Received my book as described in great condition within 8 days, considered very fast shipping from the UK. Thank you very much!
It was easy to find my item and navigate the web page. I like option to use isbn number to make sure I am getting the right edition.
Most of my order was delivered on time, as described and at affordable prices (cheaper than Amazon in most cases). But keep an eye out for sellers with hidden reviews. Why? One of my books was delivered after nearly 20 days and the ISBN was different. Since the content was good enough for my course, I kept it and didn't go through the hassle of returning it and dealing with that seller. The rest of the experience was great and Alibris customer service was very supportive in resolving my concerns. Would buy using Alibris again.
I was looking online at a book I had read more than 30 years ago. I went to Alibris and found it. Then it was delivered to my door promptly. Same then as now - always happy to help.
I have done business with Alibris in the past when I was looking for books for my Dad. My brother's birthday was coming up and he was reminiscing about books he had read as a kid. I told him how I use to shop for Dad on Alibris and that I would see what i could find. As it turned out, I found the books in hard cover that had been reprinted and were new. They were perfect, but did not have the original cover art. When I told him the results of my research, he said that the art was not that important. I bought all ten books of the series that he had enjoyed as a kid. He was trilled when they arrived. He is close to retirement and when life settles down, he will be able to kickback and enjoy his books again.
My first experience with Alibris was finding an Indian bird guide that is otherwise tricky to find in the U.S. Might come back to fine other scientific texts.
I chose a shipping address different from my billing address, but the shipping address showed on the account info at the right side of the ordering screen,. Confusing. I hope it goes through correctly.
This was a childhood favorite I wanted to share with young people in my life. I am grateful NOT to have to order from the LARGE competitor - better price, experience, and social conscious here.
I love ordering books from Albris. They always have what I'm looking for. The choice of venders is great. The prices are definitely unbeatable. I always recommend Albris to my friends.
I had been looking for a book I read in college and was finding it a ridiculously high prices. Then I came across it at Alibris at a great price and bought it. It came in a reasonable amount of time at a reasonable shipping price.
Once again Alibris came through for me with the right book at the right price. Study group had decided on this particular book and I didn't bother wasting time looking anywhere else. Timely delivery gave me the chance to read and be ready to discuss. One person in the group went to several bookstores in the area without any success in finding a copy.
Quick and easy to find what I was looking for. Reasonable prices and shipping cost that didn't kill the bank.
Some books are out of publication and some are hard to find, save for your keeping the new and old in your warehouses, sorted away for those of use relieved to find book we desire. Good condition. Fair price. Fine delivery.
It was easy to navigate your website and find all the books I wanted to buy from the same seller. I try to find a store in a city I want to support. For example, if I can find the books from an Austin Texas store I will because I live in Austin. I would much rather buy books from Alibris over Amazon?
Total price (visible only in the second half of transaction) included shipping costs that were over half merchandise price. Just tell me the total cost up front while I'm deciding whether to place an order.
I love this company and the titles you can find. However, there was a bit of frustration with purchasing a blu-ray copy of a film for a premium price, and then receiving a dvd copy in the mail instead - especially when the two formats are not priced similarly at all.
I'll still shop with this company most likely. But cautiously.
Very easy experience. Seller answered my questions right away and the transaction was super easy. Appreciated that shipping was not expensive!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

