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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Just as described and provided. Excellent service as promised.
Received a paperback version of the book I ordered. It was supposed to be a hardcover. Very disappointed.
Fast and easy. Thank you! Books were cheap and the shipping was not too bad. All arrived in fairly good condition.
Great variety of books for great prices! Easy to browse and order!
The book arrived as it was described online. I had a great experience using Alibris.
Very prompt and great quality I will get more music from you people
Expeditious deliveries without charge would benefit my shopping experiences.
Enrolled in an online class that wanted me to order the textbook, it was pretty expensive. So I headed to Alibris and of course they had exactly what I wanted at a much cheaper price. It was slightly used with some underlining, which was described in the listing. I knew I would be marking the book anyway so I ordered. Received quickly, book was exactly as described. I appreciate Alibris so much as I am a sort of reference book collector and they usually have what I want.
Great experience. Book shipped quickly and arrive in about a week!
Book as described, arrived promptly. I am pleased by the service of this vendor.
I usually go to Alibris first after searching at Amazon. Usually find much better prices
Check Alibris first for the best pricing... moat times even better than Amazon!
Received my order! Came in very good condition! And the prices are satisfactory! Will be ordering from this website again :)
Good prices. I just wish the shipping cost could be consolidated at a lower price. $15 to ship 3 books from same vendor is ridiculous.
Site works well, but it's hard to aggregate books by sellers to save on postage.
It was long to arrive but the item was perfect. Overall it was a good experience
My experience was fine. I received the book a bit later than expected, but it was in the condition I expected.
I recently bought a used car (2010 Saab 9-3 convertible), and had no owners' guide, maintenance documents, etc. Given that this vehicle is fifteen years old, I expect to need to do regular repairs... and Saab was disbanded by General Motors back in 2011, so you cannot exactly go to a dealership. I looked all over for manuals, and even Haynes had stopped printing a service manual. I was so grateful to find a NEW, UNWRAPPED service manual at Alibris to help me maintain my new toy going forward.
I ordered a used book on Alibris and was so happy with my purchase! I like to recycle when I can, and also love to save! Saved 20$ and the service was excellent.
It was great. Will order from them again. I don't mind used books that are in good condition. I actually prefer them bc of the way they smell
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

