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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,026
value
12,601
shipping
12,591
quality
12,585
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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It, by Stephen King.
July 1, 2025

I ordered one of the older paperbacks of Stephen King's IT and that's what I got. I was totally satisfied with my order.

Date of experience: June 21, 2025
Tennessee
1 review
0 helpful votes
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Books i can't find anywhere else
July 1, 2025
Updated review

Finally got hold of Gaston Bachelard's "Water and Dreams: An Essay On the Imagination of Matter" through Alibris. Can't wait to jump in. Glad to know about this site and service.

Date of experience: June 21, 2025

I LOVE THIS SITE!
June 7, 2025
Previous review

I LOVE THIS SITE! Finding books i cannot find anywhere else. SO grateful.

Date of experience: May 28, 2025
Florida
1 review
0 helpful votes
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Missing the last page
July 1, 2025

Book arrived and was in great condition until we got to the last page and discovered it had been torn out. Quite the shame.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2025
Virginia
1 review
0 helpful votes
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Quick, easy and almost always has what I am looking for. My go to book site!

Date of experience: June 21, 2025
California
1 review
1 helpful vote
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Recently I had an order "cancelled."
July 1, 2025
Updated review

Recently I had an order "cancelled." Without further explanation. I do hope you are making note of dealers who cancel orders, ie after two or more cancels occur something bad happens. Just "cancelled" without exception explanation is unprofessional. Thank you.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 21, 2025

Good enough
June 10, 2025
Previous review

Book arrived, a tight copy, no DJ (non promised), but this ex-library. I do not recall that being mentioned. Deal breaker? No. This is for reference, but it should have been noted.

Date of experience: May 31, 2025
West Virginia
1 review
0 helpful votes
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Good customer service
July 1, 2025

Appreciate the refund for wrong item purchased without any problems -

Date of experience: June 21, 2025
New York
2 reviews
0 helpful votes
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Surprised that the book Examen Prayer was listed as starting at $3+ but no copy was listed at that price.

Date of experience: June 21, 2025

Very easy to order!
July 11, 2024
Previous review

Very easy to order! Great prices! Reasonable shipping time.

Date of experience: July 1, 2024
Utah
1 review
0 helpful votes
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Book was a little beat up, but I expected that from the description. Pretty happy with the transaction.

Date of experience: June 21, 2025
New Mexico
3 reviews
0 helpful votes
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Easy to use
July 1, 2025
Updated review

Easy to use. Always correct. Blends in well with my usual manner.

Date of experience: June 21, 2025

Simple and quick
June 26, 2025
Previous review

Simple and quick. Titles and authors come up quickly and accurately. Checkout is fast and uncomplicated by confirmation codes or other unnecessary embranglement.

Date of experience: June 16, 2025
New Jersey
1 review
0 helpful votes
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Product available sought and good price, facility of check out.

Date of experience: June 21, 2025
Maine
1 review
0 helpful votes
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Easy to find books desired
July 1, 2025

Easy to find books desired. Reasonable prices. Quick ordering. Product available.

Date of experience: June 21, 2025
Massachusetts
1 review
0 helpful votes
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Book Ordering
July 1, 2025

Ordered books. Received books. No notes. Thank you for books.

Date of experience: June 21, 2025
Pennsylvania
1 review
0 helpful votes
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Easy to find the author I wanted, (although I did have to use just the last name). Ordering was easy and without problems, even on my smart phone. Great selection!

Date of experience: June 21, 2025
Florida
1 review
0 helpful votes
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Great deal on books
July 1, 2025

Great deal on books. Just found out about this site and I'm loving it!

Date of experience: June 21, 2025
New Mexico
1 review
0 helpful votes
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Site is easy to use and Alibris usually has what I'm hoping to find.

Date of experience: June 20, 2025

Alibris has a wide variety of selections, often a a...
November 2, 2024
Previous review

Alibris has a wide variety of selections, often a a variety of costs. It is quick and easy to locate what is needed and easy to place an order.

Date of experience: October 22, 2024
Massachusetts
1 review
0 helpful votes
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A Quite Pleased Homeschooler
July 1, 2025

We are a military homeschool family who uses a classical model curriculum. For my two boys, I prefer historical fiction that focuses on strong, valiant characters. Thus, I often need books not available at the local libraries, or books that are out of print. I prefer to buy used books when I can, anyhow; they have greater character - and I love the little things people often leave between the pages. This was my first order with Alibris after many years utilizing a different company that had good prices but poor customer service. This order, indeed, was to replace an order that the other company failed to ship. I like that I was able to choose not only between a used or new book, but I could choose the exact publication and print that I wanted. I like that Alibris advises from whence each book ships. And I really like that Alibris utilizes a site to follow-up on the order - and identifies the site as a 3rd party instead of making the email sound like it's from a human when it's clearly not. I am quite pleased with this experience and will, from this time forward, be using Alibris exclusively for my used book needs.

Date of experience: June 21, 2025
California
1 review
0 helpful votes
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Can't wait to try many of the recipes! They make it look so easy on the show. I'll see if that's true!

Date of experience: June 20, 2025
Missouri
1 review
0 helpful votes
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Well pleased
July 1, 2025

I am very well pleased with the order. Communication was clear and honest. The book ordered was the book received.

Date of experience: June 20, 2025
Sweden
1 review
0 helpful votes
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Just what I needed!
July 1, 2025

The text book I needed for my college course shipped quickly and in good condition.

Date of experience: June 20, 2025
Canada
1 review
0 helpful votes
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I tried to order this same book tonight from many companies... half way through the process, I always encountered some road-block. NOT with Alibris though. Alibris makes ordering a book and payiing for it very easy and enjoyable. I had heard others say Alibris Is Great. Truly it is.

Date of experience: June 20, 2025