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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I ordered one of the older paperbacks of Stephen King's IT and that's what I got. I was totally satisfied with my order.
Finally got hold of Gaston Bachelard's "Water and Dreams: An Essay On the Imagination of Matter" through Alibris. Can't wait to jump in. Glad to know about this site and service.
I LOVE THIS SITE! Finding books i cannot find anywhere else. SO grateful.
Book arrived and was in great condition until we got to the last page and discovered it had been torn out. Quite the shame.
Recently I had an order "cancelled." Without further explanation. I do hope you are making note of dealers who cancel orders, ie after two or more cancels occur something bad happens. Just "cancelled" without exception explanation is unprofessional. Thank you.
Book arrived, a tight copy, no DJ (non promised), but this ex-library. I do not recall that being mentioned. Deal breaker? No. This is for reference, but it should have been noted.
Appreciate the refund for wrong item purchased without any problems -
Surprised that the book Examen Prayer was listed as starting at $3+ but no copy was listed at that price.
Very easy to order! Great prices! Reasonable shipping time.
Book was a little beat up, but I expected that from the description. Pretty happy with the transaction.
Easy to use. Always correct. Blends in well with my usual manner.
Simple and quick. Titles and authors come up quickly and accurately. Checkout is fast and uncomplicated by confirmation codes or other unnecessary embranglement.
Product available sought and good price, facility of check out.
Easy to find books desired. Reasonable prices. Quick ordering. Product available.
Ordered books. Received books. No notes. Thank you for books.
Easy to find the author I wanted, (although I did have to use just the last name). Ordering was easy and without problems, even on my smart phone. Great selection!
Great deal on books. Just found out about this site and I'm loving it!
Site is easy to use and Alibris usually has what I'm hoping to find.
Alibris has a wide variety of selections, often a a variety of costs. It is quick and easy to locate what is needed and easy to place an order.
We are a military homeschool family who uses a classical model curriculum. For my two boys, I prefer historical fiction that focuses on strong, valiant characters. Thus, I often need books not available at the local libraries, or books that are out of print. I prefer to buy used books when I can, anyhow; they have greater character - and I love the little things people often leave between the pages. This was my first order with Alibris after many years utilizing a different company that had good prices but poor customer service. This order, indeed, was to replace an order that the other company failed to ship. I like that I was able to choose not only between a used or new book, but I could choose the exact publication and print that I wanted. I like that Alibris advises from whence each book ships. And I really like that Alibris utilizes a site to follow-up on the order - and identifies the site as a 3rd party instead of making the email sound like it's from a human when it's clearly not. I am quite pleased with this experience and will, from this time forward, be using Alibris exclusively for my used book needs.
Can't wait to try many of the recipes! They make it look so easy on the show. I'll see if that's true!
I am very well pleased with the order. Communication was clear and honest. The book ordered was the book received.
The text book I needed for my college course shipped quickly and in good condition.
I tried to order this same book tonight from many companies... half way through the process, I always encountered some road-block. NOT with Alibris though. Alibris makes ordering a book and payiing for it very easy and enjoyable. I had heard others say Alibris Is Great. Truly it is.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

