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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris is always reliable! Huge selection in one place.
Alibris makes it easy to find books, to check out and ow offers a way to save a bit of cash.
Easy to navigate the website and timely check-out.
Excellent and cheaper than buying the same on Amazon!
Found exactly what I was looking for, at a bargain price. Easy to check out, easy to create the account.
Everything was very clear and efficient. Thank you.
As a first time user, it wasn't easy to navigate through the combined postage that would change as choices were. Due to this, I bought only 2 books instead of the 14 that I had orginally wanted to.
Excellent service and very good selection of books
You don't even know who Dr Who is! What's up wid dat!?!
Titles are always easy to find, excellent prices and easy process!
I wish I could order less books to receive a discount. Being a seller doesn't give you much help with cost.
Check out was quick and efficient. You had the book I wanted.
Finding my item and checking out has never been easier!
Had trouble navigating between pages at one point; otherwise good.
You Have The books all the books anyone could ever want.
Can find everything prices are reasonable web site is usable after some use
Freight kills me can we do freight by weight instead of each 3.99
It has been a smooth transition from Amazon. Reviews on books would be highly appreciated.
Easy to locate books. Simple to read which vendors have the books and their reviews.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

