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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,713
shipping
12,703
quality
12,697
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Never knew this existed
February 7, 2021

Never knew this existed. What a great way to find used books.

Date of experience: February 7, 2021
Connecticut
4 reviews
0 helpful votes
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I had a bit of trouble maneuvering at first, but otherwise it's been a. Joyful experience

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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Good experience, typically low prices (good deals) but expensive shipping (overall very good experience)

Date of experience: February 7, 2021
Pennsylvania
1 review
0 helpful votes
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Books are usually in good shape and reasonably priced. Alibris is one of three used book sites I buy from. Check my wish list regularly.

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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Easy!
February 7, 2021

Easy! Almost too easy, really. My go-to when I want to get a book.

Date of experience: February 7, 2021
Georgia
1 review
0 helpful votes
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Thought I had a 10 dollar coupon, but it came with conditions.

Date of experience: February 7, 2021
Michigan
1 review
0 helpful votes
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I wanted to have my book sent ship priority mail and was unable to choose that option.

Date of experience: February 7, 2021
Qatar
1 review
0 helpful votes
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Absolutely Satisfied
February 7, 2021

Absolutely Satisfied.

Thanks for the good service.

Date of experience: February 7, 2021
Colorado
1 review
0 helpful votes
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I today received coupon email incl. Free shipping. I saw no way to apply to this order, *******-1

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2021
Missouri
1 review
0 helpful votes
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My favorite place to shop
February 7, 2021

My favorite place to shop. The stream of discount codes sent to me feel like I can always get a good day.

Date of experience: February 7, 2021
Maryland
1 review
0 helpful votes
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I love Alibris
February 7, 2021

I love Alibris. Reliable. Good prices. Not Amazon. I'm happy.

Date of experience: February 7, 2021
Michigan
1 review
0 helpful votes
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I love Alibris
February 7, 2021

I love Alibris. I usually find what I want at much reduced prices.

Date of experience: February 7, 2021
Minnesota
1 review
0 helpful votes
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This is the second time I have ordered this book please make sure that I receive it this time,
Thank You

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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Always easy to find what I want and discover new reads.

Date of experience: February 7, 2021
New York
1 review
0 helpful votes
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The coupon code you say expired did not expire or I was misled: the $2.00 deduction appeared until my order was placed and then disappeared.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2021
Georgia
1 review
0 helpful votes
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A great selection of books and the process of buying the books is very pleasing

Date of experience: February 7, 2021
Pennsylvania
3 reviews
0 helpful votes
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You always have the best prices for my college course books and you process my order quickly. Shipping is always reasonable and I receive my order quickly. Thank you.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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First time ever on this site and had no trouble finding what I needed or checking out.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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It was fast & easy and it was very reasonable-no shipping!

Date of experience: February 7, 2021
Tennessee
1 review
0 helpful votes
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Alibris NEVER lets me down!
February 7, 2021

Alibris NEVER lets me down! If there is a book, in existence, Alibris WILL find it for you! I have been using Alibris, for about 15 years. I always get what I need. Keep up the great work!

Date of experience: February 7, 2021