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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,712
shipping
12,702
quality
12,696
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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As i searched and looked for other books your web site logged me out. Very annoying.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2021
France
2 reviews
0 helpful votes
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I proceeded to check out only to discover I needed to change the shipping address before doing this. So I had to start over.
The 'save and continue' button is ambiguous: I may have had to agree for you to save my credit card details if I wanted to continue the purchase. However, I do not agree for you to save my details.
The 'FREE' icon signifying free delivery did not turn out to be true. Delivery was charged to my order
All this made for a frustrating experience. Thank you for listening

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2021
Texas
1 review
0 helpful votes
Follow Iry J.
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I really like this site for finding books that are hard to find.

Date of experience: February 8, 2021
New York
1 review
0 helpful votes
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USPS is so unreliable and pricey
February 8, 2021

USPS is so unreliable and pricey. Makes it hard to find good deals.

Date of experience: February 8, 2021
Florida
1 review
0 helpful votes
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Alibris never lets me down
February 8, 2021

Alibris never lets me down. Great service with quality books.

Date of experience: February 8, 2021
Pennsylvania
1 review
0 helpful votes
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Always pleased with your selections, descriptions and competitive prices

Date of experience: February 8, 2021
NL
1 review
0 helpful votes
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Very good
February 8, 2021

Very good. You appear to have the book I want at a reasonable price. I particularly appreciate the descriptions of the conditions of the books you sell.

Date of experience: February 8, 2021
California
1 review
0 helpful votes
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This the first time I have visited this site. So far, things are going well. I quickly found what I was looking for and at a good price.
Ordering went well. Although, when I advised that this is a gift, I was issued a warning which I did not understand. That is off-putting.
Overall, smooth operations.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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I am making a choice to not buy from amazon anymore, because of their censorship. I like that you are a company that works with private bookSellers. Also I like your CEO, I've researched him for a group that I'm with, we are finding other companies to spend our money with.

Date of experience: February 7, 2021
Pennsylvania
1 review
0 helpful votes
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Alibris was easy to shop with
February 8, 2021

Alibris was easy to shop with. I was able to find the books I was looking for at an affordable price and make my purchase quickly.

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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So far so good
February 8, 2021

So far so good. I've used Alibris a few times now. I can leave a more detailed review after I receive my books.

Date of experience: February 7, 2021
New York
1 review
0 helpful votes
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I really find this shopping experience to be very helpful Easy and I find so many books for great prices. Better than Amazon.

Date of experience: February 7, 2021
North Carolina
1 review
0 helpful votes
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I wish it was easier to check and audit my selection.

Date of experience: February 7, 2021
Virginia
2 reviews
0 helpful votes
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Editing the shopping cart required backing up to previous pages; also, it was difficult to compare shipping rates (ie: pick a higher-priced book but pay less because of lower shipping). Otherwise, the experience was fine.

Date of experience: February 7, 2021
Georgia
1 review
0 helpful votes
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Easy to do although the whole idea of a "sale" when you have to buy $110 worth is just silly

Date of experience: February 7, 2021
Virginia
2 reviews
0 helpful votes
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I am pleased with all of my purchases so far. Books have arrived in described condition and I love that I can use PayPal for purchasing.

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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I have dealt with your organization for ten years now and service has always been prompt and satisfactory. Keep up the good work.

Date of experience: February 7, 2021
Nevada
1 review
0 helpful votes
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Always good service and accurate book descriptions.

Date of experience: February 7, 2021
Iowa
1 review
0 helpful votes
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I wanted to buy a specific book for my niece. I was glad to find good quality editions of the books I was looking for at a low price. I just wish the seller would've discounted my shipping since I ordered two things from the same place. Stinks to pay more for shipping that the items themselves.

Date of experience: February 7, 2021
Florida
1 review
0 helpful votes
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Never knew this existed
February 7, 2021

Never knew this existed. What a great way to find used books.

Date of experience: February 7, 2021